Back in July of 2020 I requested a withdraw in the amount of $1100. The company refused to do an international wire transfer even after me sending proof the my bank does do international wire transfers. After going back and forth with this company they finally issued me a check on Aug. 27th. For the amount of $935.03. The check did not arrive for almost a month. I took the check to the bank around Sept. 22nd. My bank DID NOT refuse the check but the said they would send the check off to collect the money and as soon as it was cleared thru the Bank of Montreal then it would be deposited into my account. The check has been at the Bank of Montreal for almost two months now and still hasn't been cleared. I've been fighting to get this money for over four months now and would like to get this issue resolved. Dreams casino has stopped responding to my emails and I feel I have no other options then to file major complaints against them.
The company has not responded my last 3 or 4 emails and I can't seem to get any answers from anyone .
I went to their website to find out who the regulator that licenced your casino or the name of the gambling commission that oversees the site. And I found the CDS dispute form. So I filled it out and tried to submit it but I get an internal server error that says "There is a problem with the resource you are looking for and cannot be displayed".
I just don't know what to do about this.