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Dreams Casino - Delayed $444 payment

RESOLVED
Godosholst Australia
Posted on October 30, 2017.

Hi, Askgamblers. I have to make a formal complaint as I have not received my money for over 2 month. All necessary paperwork and information were sent and verified 2 months ago and 2 withdrawals were approved. However, the cumulative withdrawn $444 were not transfered to my account. I specified my prefered banking method but did not receive any feedback or even answeres. I feel like no one of people in charge cares about paying out my winnings. Please, help me to sort out this issue.

Posted on November 3, 2017.

Hi Godosholst--

I'm sorry for the delays you've encountered with this.

I had your payment issued to your Bitcoin wallet, a bit earlier today: 11/3 Paid $200 (0.027) Bitcoin for transaction #51179960.

Please note that the free chip you used had a $200 max allowable withdrawal on it, so as such, this was the amount of your total withdrawal.

All the best,

Tawni

AskGamblers
Posted on November 3, 2017.

Dear @Godosholst,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Godosholst Australia
Posted on November 4, 2017.

issue has been resolved. thank you

AskGamblers
Posted on November 4, 2017.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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