On Friday 31st October 2014 I deposited £70 in my Jackpot247 account and after an hour or so I was fortunate enough to increase my money to £730. Once getting to this amount I withdrew my money and was told it should be in my account within 3-5 working days.
after a day or two I received an email from Jackpot247 stating that I need to send a Utility bill, both sides of my drivers license and both side of my bank card. I did this right away. I then received another email to say my utility bill and bank card looked "cropped" so I sent them again ensuring they where perfect. All through this process I have been polite and done whatever they ask of me.
Since that day over a week ago (02.11.14) I have received nothing back, not even a quick email saying that they are at least working on my case. I have never had this with any other casino or site and I feel that they are just using this as a tactic to hold my money. I have read other people reviews and I am shocked to see how many people have had to go through this process to get the money they are owed.
I also sent an e-mail on 7th November 2014 to which I still haven't had a reply, just the automated message to say that they have received my e-mail. I am just wondering how long this has to go on before they will deposit the money they owe me.