Ok, so here is the whole story;
At the 17th of february i deposited 2000NOK/200€ and got their 200% bonus which means 6000NOK/600€ to play for.
I used about 7-10 hours to clear the wager at spins around 15-40 NOK depending on which machine i was using.
I did not touch any of the restricted games/slots. I ended up profitting over 30.000NOK/3000€.
So first off the document approval takes about 2-3 days which is fine.
And my withdrawal gets accepted pretty fast. See link below.
So here it takes 3-4 days to get verfication proccess in order and then accept the payout, which is okay for me.
The 23rd of february i get this mail:
< attachment removed >
I think this is ok if they don't want me to open any accounts on any of their sites, i had noe clue that theese sites were connected at all, i saw the list and i might have used 2-4 of them, i play a lot and i am not sure. But they are stating that they will send the money to my account.
I wait about 1 week until my patience with the withdrawal is lost and start to talk to live support and later on send some e-mails, first few times they are pointing out that there is a problem with one of their third party payment provider, which is odd but i will just have to wait, a week after this incident they are saying that the problem is fixed ( i think this is about 10-12 days ago) and the money should again be on its way.
But a few days later they again state that there is a problem to pay out customers, but it will be fixed in a few days.
So i wait a few days before contacting them again, now the english operator i speak with haven't heard about this problem at all, and want me to send documents to proove i haven't got any money to my account, which i E-mailed this weekend. And they said they would respond in a matter of 48 hours, which they again haven't done.
I am going to attach all of the transcripts from livechat, some of them are in norwegian so if anyone wants me to translate i could do it, but it's kinda a big job, so if someone wants it I could.