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Ruby Slots Casino - Declined withdrawal

Complaint Info
Disputed casino Ruby Slots Casino
Reason Declined payment
Amount $ 9699
jimmie United States Message
Posted on October 22, 2016

I have been playing at Ruby Slots for 2 years now and considered a VIP. They owe me 9699.00 that was won in October by hitting a random jackpot. The coupon code I used had no rules attached. I receive a email from them today stating my withdraw was declined and no reason was given. They don't even answer the phone and you cant get a hold of anyone to explain. What is sad is they took my money for the last 2 years and now they don't want to pay.

Posted on October 26, 2016

Dear @Jimmie,

Please let us know if there's some update on your issue.

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