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Staybet Casino - Deception with payments

UNRESOLVED
ilyushavisavi Ukraine
Posted on December 4, 2017.

Hello. The verification procedure on this site took several months.
They demanded new and new documents. In the end, after sending the last document, they did not answer for two weeks and then wrote the following:

"Your account was recently used in a country where the jurisdiction for gambling is prohibited. Winnings resulting from an active account to play in a legally strict geo-location or country, can lead to security taking actions from Staybet. In accordance with our terms and conditions I hereby notify you that the money herewith has been deducted from your account in regard of our breach of regulations terms.

9. It is possible that all or some residents of certain countries are prohibited to access the website. Stay Gaming Group N.V. does not intend that people living in countries where such activities are illegal, such as the United States, to use the website for betting or other purposes. The website should not be regarded as an offer, advertisement or invitation from Stay Gaming Group N.V. to use or source bets or other services in those jurisdictions where such activities are illegal.
...
We have hereby confiscated your winnings and re-added your original deposit amount of €300.

If you have any further questions, please let me know!
Sincerely,
Team Staybet"


Firstly, I made ten deposits in two days totaling $ 1890. I attach a screenshot of the payments.

Secondly, in Russia online gambling is allowed. And they were never banned.

ilyushavisavi Ukraine
Posted on December 4, 2017.

I want to note that the amount on my balance was $ 4,500. They blocked the account using false accusations. (As if from Russia it is forbidden to play. But this is a lie).

$ 1890 is my deposit.
Today they paid $ 300 and stopped responding to the mail.

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