I signed up to betvictor and done my first depoist but I didn't receive my welcome bonus , I asked support why . Support told me I needed to verify my account before they could add my welcome bonus . They then said I was ok to play on and verify the next day . I played for about 20 mins then all of a sudden my account was locked . Support couldn't tell me what happened but appreantly players from Australia are not permitted to play there . (I've attached screen shots of my sign up with the address clearly saying Australia , betvictor allowed me to sign up and depoist even with my address in Australia .
So this is there error not mine , I did not no . Now they won't give back my depoist even know there apologise for this . Every time I ask were is my depoist they say it will be done in a few hours or at the close of business but they don't know what time the close of business is . It's beyond a joke that a casino allows the sign up allows the depoist then locked my account for there error then lies and lies about giving it back
Can u please help
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