I received a 100% Match Bonus as part of a Christmas promotion All Slots sent to me. I received it in the mail yesterday. I hadn't played on this site for months as I never had any luck but I do like 100% match bonuses so I figured I'd give it another shot. I carefully read the instructions on the very fancy card they sent and deposited $50. I waited. And waited. No match given so I contacted on-line support. I explained everything to them. They put me on hold ... for ...a ...very ...long....time. I waited patiently and then after about 15 minutes...I asked them if I was still connected? Finally, they got back to me to say "sorry that promotion is over". I said that that was impossible as I had only received it that day. I described the card exactly word for word to them. I said it was a Christmas promotion - today was Dec. 9th - how could it be expired? Especially when I just hours ago received it. She put me on hold again. Again a wait. Finally, she got back to me saying "sorry, the best I can do is give you a 50% match". I told her that I found this unbelievable. It was dishonest and fraudulent. I also said that I would be submitting a formal complaint. Again, all she said was 'sorry'. Before the chat ended, she closed off by saying my 50% match was now applied to my account. I figured I'd withdraw my money as soon as I could and close my account forever with All Slots. Well to add frustration to this...I go back into my account and see that my account WAS NOT credited with the 50% she said she had given me. I wasn't going to go back onto Live Chat as it had already became very apparent to me that these people are very shady with their business ethics. I had the proof right in my hand. I just figured I'd play through my $50 and close my account. Well I started to play and immediately started winning. Within 30 minutes my $50 was now $800. I put in a request to withdraw $500. I played (and lost) the remaining $300. So as it stands now, I by all means should be receiving $500 from my winnings. If they operate the same way in paying out wins to their customers the same way they do not honor their own promotions, I will have to fight for my winnings. Time will tell on that one. But my main reason for submitting a complaint was for the blatant dishonesty of not honoring the 100% match bonus. And if that wasn't bad enough not being given the 50% match they said they had given. Just a really bad experience all around. It's imperative to have 100% trust in these on-line gambling casinos. Customers spend lots of money. Thankfully, I have found several that I completely have trust in as they have proven it time and time again. All Slots has lost my trust completely.