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Casinoval - Not paying my €70 withdrawal

UNRESOLVED

Complaint Info

Disputed casino

Casinoval

Amount

€ 70

Posted on May 10, 2018

On April 20, I requested a 70 euro withdrawal at Casinoval. They asked me for the documentation, I sent them to them on April 21 and then they told me that they did not accept the utility bill in PDF. The next day I sent them in a photograph. Today I claim when I am going to receive my payment via Neteller and they tell me that they wanted to pay me for Skrill because they have problems with Neteller. I accept to charge for Skrill and then they tell me that they have problems with the payments and I will be able to receive the money next week. A real shame. I did not receive my money either from Neteller or from Skrill.