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Casinoval - Cancelled payout, closed account


Complaint Info

Disputed casino

Posted on May 22, 2014

Casinoval sent me birthday bonus, which I wagered, when requested payout, closed my account (account was created in 2012 year), reason - multiple accounts being made, which is 100% not true. I have only one email account which I use all time and I see there only one casinoval account. Live chat operator told me: our risk dept has found more accounts very similars to your account, but similars don't mean that they are mine.