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Casino360 - Justice please

RESOLVED

Complaint Info

Disputed casino

Casino360

Amount

$ 1730

Posted on April 15, 2021

Hi AskGamblers,

I really don't know what to do and I hope you can help me regarding this issue. I have a pending withdrawal for this casino for the amount of $1730 since March 19th my account is fully verified and verified twice when I contacted chat support they don't have idea. Askgamblers.com please help me like what you help to the other players. I have attached some proof.. Thank you so much

Posted on April 19, 2021

Hello Willie34,


Thank you for reaching out.
We would like to inform you that due to multiple accounts created there has been a slight delay with the verification process as out team has been trying to verify all the connected accounts. However, you withdrawal was already processed 2 days before your message - on 13/04/2021 as could be seen in your account.

We are sorry for the delay with the verification and thank you for your understanding.
Should you need any further information please do not hesitate to contact us via LiveChat or Email.

Best Regards,
Casinso360 Team

AskGamblers
Posted on April 19, 2021

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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