What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Recent Searches

Clear

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Casino X - Problems with delayed payment of 3 weeks and going

RESOLVED
Complaint Info
Disputed casino Casino X
Reason Delayed payment
Amount € 750
Posted on September 26, 2019

I am a verify player of Casino x . Using this online casino site for 2 years. Spend thousands of euros in this casino. 3 weeks ago i cashout 750 euros and i am still waiting for my money to be in my card. 2 times the told me to cashout again (they put the money in to my casino account) saying that was tehnical issues. This is the whole 3rd week now and still waiting. Saying that is a problem and they will sort it out and bla bla bla. Even when i am trying to ask for the admin advisor all the time they are telling me he is not there the past 2 weeks . Is so bad waiting 3 weeks to get my money that i won. And from me they got so many thousands!! Thats a rip offf!!!! Thank you

Posted on September 27, 2019

Dear ARTEMAS,

We apologize for waiting. Your winnings were paid out September, 25th, to Skrill. Please, check you e-wallet.

Kind regards,
Casino-X team

AskGamblers
Posted on September 27, 2019

Dear @artemas,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly. Please keep in mind that as per the AGCCS terms providing updates in a timely manner is a must.

Thank you for your cooperation.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy