Boyle Casino - Xmas giveaway promo problem

Carl Fenlon United Kingdom
posted on January 12, 2016.

I took part on Xmas eve to wager £1000 on casino and get £100 cash. On Boxing Day I had a email to say they had changed the wagering requirements to £10,000 for £100 bonus. They are refusing to pay me my £100 even though they admit full responsibility and they have been paying out some customers and not others. They have stolen my money.

posted on January 18, 2016.

We been informed by casino management that issue with a Christmas bonus promotion is presented in front of official regulatory body of Boyle Casino. We consider this complaint unresolved until casino send to AskGamblers Complaint Team a decision of the regulatory body.