River Belle Online Casino - Refuse to remove my bonus

Hi, just created an account to make sure people are aware of theT's and C's in signing up for new account with Riverbelle.

The situatiation is I deposited some money ($100) as a new user on Riverbelle and got the sign up bonus of $100 to match. I ended up getting my account up to $7000 (on a luck streak) I obviously had to playthrough 50x what the initial bonus was and that was great, I did that in a month (would be $5000 and kept calling Riverbelle Support to confirm this amount).

After I hit the playthrough amout I was able to withdrawal the money and I did, I went to withdraw the balance of my winnings and I end up getting a fraction of the original amount only to be told that as a new user my first withdraw can only be 6x what I put in- regardless of playthough. AND YOU FORFIETE THE REMAINDER. I withdrew $5K and ended up with a cheque fro $600.

The reality is I could have kept gambling whit the money in the account instead of withdrawing it for a year and could have won even more only to be told that I would never get to access those funds becsue my first deposit was $100.

These terms and conditions are cleary written, they just don't tell you that when you phone up.

I had good fun gambling but I don't gamble to win peanuts. I'll be stickign with real casinos from now on, can;'t trust a online casino anymore.

New users beware - call up to cancel sign up bonuses and any bonuses for that matter. The playthrough will be impossible to hit unless you win big like I did, and when you win 6x your initial deposit amount WITHDRAW IT. No point to conitune going.

I opened an account at River Belle Casino I've never had an account with them before so assumed I was fine to use it, an hour and a half later after I had made several deposits the account was closed half way though playing. They told me that I had self excluded from a sister casino so I would also need to be self excluded from this casino. I have never received an email or a list of sister sites I wouldn't be able to play at so I was unaware of this. I used all my correct information I didn't use a different name, address or ip address so the system should have picked it up straight away. I've opened accounts in the past with different casinos and I've been locked out before I can even deposit if the account has a self exclusion on it. I feel this should have happened when I opened account with River Belle but instead they let me make several deposits. Today I received a phone call that said the managers reply was I would not be receiving the deposits I made back as I played them. I don't think this is fair as the account was open for ages for me to deposit when I shouldn't have been able to in the first place. I don't understand why we cant come to a mutual agreement they casino doesn't lose any money by returning the deposits and nor do I. I wasn't trying to cheat the system or anything like that I was just unaware of the exclusion on a sister site. I know if I had made a profit on whilst I was playing that they would not pay out any of my winnings and they would only refund the deposits that I made, so why cant they do that as I've made a lost.

In Dec 2010 Riverbelle begged me to come back and would give me a $50 welcome back bonus plus 100% deposit bonus up to $100. I deposited $125 and while waiting for my bonuses I played and won well over $1000.00. I had to beg and plead for my bonuses and finally got them but was disgusted with length of time so tried to withdraw but had to "play thru" the bonuses. I finally got to where I could withdraw $725 but they only gave me $200 of it and "confiscated" the rest. After raising so much h---- they released $475 but are "stealing" $50 from me as out of the $725 I only got $675 from withdrawal #BRE2011011703030045. In reality I should have been able to withdraw much more than the $725 as I made all the profit before they finally gave credit on the bonuses!!