Complaint #22 BlazeBet Casino

Withdrawal pending for 13 days

By Lottegine

3 hours ago

Dear AskGamblers,

I hope you can help me.

I made a request for a payout of 3000DKK on October 9th.

After a week with nothing happening and a lot of communication with customer service, I received an e-mail that I could make a withdrawal request. The VIP manager said this was due to problems with their payment provider.

So last Friday, on the 16th of October. October, I made a new request that has currently been pending for 6 days. This is far beyond acceptable compared to industry standards and much longer than their 24-hour promise. The answers I get from customer service differ each time: "it is busy", "they handhold every payout", "review", and the newest one I got yesterday: "they have a problem with their payment provider".

I take screenshots every day to document that the money is there.

This is all a bit strange. Could you please help me?

Thank you.

Disputed Casino BlazeBet Casino

Reason Delayed payment

Amount kr3000

Discussion

92 hours left for BlazeBet Casino to respond.

There are no replies at the moment.

BlazeBet Casino Complaint Stats

Resolved 11 / 11

Avg. Amount $917

Avg. Complaint Duration 3 days

Avg. Response Time 2 days

BlazeBet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.

So far, 11 out of 11 complaints in this category have been resolved.

This operator's average complaint duration is 3 days, while the average duration across all operators is 8 days.

Complaint Status

92h left

kr3,000

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BlazeBet Casino Complaints

See all complaints for this casino

My withdrawal request is delayed

I am filing a complaint regarding my €506 withdrawal, which has been pending since 16 October with no updates.

According to the casino’s Terms and Conditions, the review time is 24 hours, yet this timeframe has already been exceeded without any explanation or progress.

I request that the casino process my withdrawal as soon as possible and provide a clear update on the status of my funds.

Resolved

€506

Withdrawal has taken over a month

I put in my withdrawal on 11th of september and i still haven't received my money as 18th of october. I have asked the support chat multiple times, why it's taking so long but its always the same response about it being their number one priority but nothing ever happens.

I kindly ask AskGamblers to assist in getting BlazeBet to investigate this delay and assist me getting my money.

Resolved

€213

Withholding my funds

This is the second time i need to make a complaint for tis casino. They advertise with 24 hour withdrawal. Even after wagering more than 300 000 euros in the casino and climbing to the VIP ranks the withdrawal takes 10 days+++.

Disputed amount is 12000 NOK. I also have another 23000 NOK in my wallet that I will withdraw after this one. They have a one withdrawal at the time policy - imagen having that and taking so long per withdrawal.

Resolved

kr12,000

Payout delays

In Blazebet, I’ve lost thousands of euros. I’m a vip player, and I’ve got a vip manager who has told me that I’m promised faster withdrawals. The funny thing is that this manager’s email is now deleted.. So anyway, the first time I made a withdrawal, it was accepted momentarily, and the money was in my bank account in 5 minutes.

Now it's the second time I’m withdrawing 225€, and I've waited almost 4 days with no progress.

I was told by support that crypto would be much faster, so I cancelled my request. When I tried making a new request by crypto, they told me the other request has not been cancelled by their team, so I need to wait. I played some games, and my balance doubled, so after that I made a new request.

But there is another problem - the withdrawal takes a lot of time again.

One of the support agents lied to me (don’t know which one). One of them told me the process is fully automated, so I need to wait for the list of people before me, and then it’s my turn. The other support agent told me there’s no automatic system and actual people are looking through the requests.

I messaged them like 40 times these days, and they all say they’ve forwarded my request, but there are no consequences later on. If it were true, someone would’ve accepted my request faster.

They’re copy-pasting almost the same answers and don’t want to give me any actual information because in their Terms and Conditions it’s not stated that it’s okay to wait for days.

My profile is fully verified, and I’ve canceled all bonuses. That money is with my deposit and my winnings.

Resolved

€425

Blazebet withholding funds for a unreasonable time

My withdrawal has been pending for 9 days and the casino has a 24 hours processing time according to their TOS. Support and VIP manager keep saying everything is ok, but no explanation for the delay. I see most other complaints are about the same issue. I dont if it is some tactic to make users play away the funds while waiting as it stays in the same wallet and main balance after a withdrawal has been made.

Rejected

kr20,000

Pending withdrawal issue

I’m filing a complaint against Blazebet casino as of today 31/07/26 my withdrawal has been pending over 4 days.
This all started on Friday 24/07/26. I deposited and proceeded to win €3.5K and made an initial withdrawal to crypto for 1k. Emailed straight away asking for Id which I uploaded straight away and account was fully verified next day. I carried on playing and finished on nearly 14.5K Next day I tried to make another withdrawal but only 1 withdrawal at a time is aloud. Spoke with support who advised me they could cancel first withdrawal and I could withdraw a larger amount. I also asked support was it ok to withdraw to crypto as I deposited by bank card, they said it was, so I withdrew €5K on the 25/07/26. On the 28/07/27 I received an email asking me to make a fiat withdrawal and my crypto one would be cancelled. I went to withdraw by fiat( bank card I deposited with) and then found the maximum withdrawal is €2K. Withdrew €2K and this has been pending since, it’s now the 31/07/26.
As of Today my balance is €15K and I’m waiting on a €2K withdrawal.
Some points to note: No bonus was taken with any deposit. They state no maximum withdrawal when it’s actually €2k for banks/bank cards. When you withdraw your withdrawal stays in your balance so you don’t even need to cancel it to play it.
I’ve spoken with support on countless occasions during this and all I get is the generic answers, no help.

Resolved

€2,000

Pending withdrawal issue

Hello,

I am submitting this complaint regarding a €100 withdrawal requested on May 18th, which is still pending.

My account is fully verified and I have already completed all requested verification steps. However, despite the casino advertising fast withdrawal processing times, my payment is still marked as “in process”.

I contacted customer support several times and only received general responses without any clear timeframe for the payment.

I would simply like clarification regarding the status of my withdrawal and for the payment to be processed within a reasonable timeframe.

I can provide screenshots of my conversations and emails if needed.

Thank you.

Resolved

€100

Always delayed payment

Dear Ask Gamblers,
Dear Blazebet Casino,
On 24.01.2026, I requested a withdrawal from Blazebet Casino in the amount of €2,000. My winnings have still not been paid, and more than 60 hours have passed since the request, even though the website states that payments are processed within 24 hours.
I contacted the support team to ask whether there is any issue with my account or with the payment. Each time, their response has been the same: “There is no problem, checks are being carried out, and you will receive your payment very soon.” My account is fully verified, and I have checked all my personal details to make sure there are no errors.
I contact the support team several times every day, but they do not provide any meaningful or up-to-date information. I feel quite concerned that I may not receive my winnings. I have read many comments online, and other players have reported experiencing the same problem.
Please take action and look into my case.
Best regards

Resolved

€2,000

I spent the whole day messaging them to ask for updates

Good afternoon. I played at this casino and deposited a total of around €500–600 over time. I decided to withdraw €150 via cryptocurrency. I submitted the withdrawal request, waited an hour, but the money didn’t arrive. I contacted customer support, and they told me the funds would be credited within 24 hours.

I spent the whole day messaging them to ask for updates. At first, they said they had sent a request to a special department, but somehow no one there was responding. Because of this, I consider this casino very shady. I honestly don’t even know if I’ll get my money back, so I strongly do not recommend it.

Resolved

€600

EUR 850 withdrawal delayed

Dear Askgamblers, Dear BlazeBet,

I initiated a withdrawal on the 8th of January 2026 at 13:15 at BlazeBet Casino. My account was verified, but I got an email that I need to upload my IDs with a selfie, which I did immediately. It was accepted. I've read the reputation and the comments on the casino, also read the T&C, and wasn't worried until the next day, when the 24 hours (stated in the T&C) passed. After that, I've asked the support if there is any problem on either side. They reassured me that there was nothing wrong; it just takes more time, and it is being checked by their payment provider. OK, no problem, let's wait some more. I even wrote a letter, but got the same info. I need to wait more.

Now it's over 5 days, but still nothing. I've asked the support again, but got the same reply. It'll be done soon; I need more patience, but without anything specific, which is pretty concerning, especially as this is my first withdrawal from this site after depositing over 4x this withdrawal amount.

Despite all these, the support is trying to be very nice and supportive, and the site is nice, but after this, I'm thinking about if it's a good idea to gamble again on this site, as what is the guarantee that this won't happen again...

Thanks a lot in advance for your kind help in this matter.

With Best Regards

Resolved

€850