Bitcoin deposit never credited after sent

I fully Read all the terms and conditions related to free spin bonus. I won 11, played thru 717 play through requirement was not published though, and per the terms and conditions the max cash out was 100. I had won over 1000 but saw the max was 100 in their terms. I asked an agent what to do via text and was told to forfeit the bonus and it would release the money for cash out. I was given 25. Nowhere in any terms does it say 25, it is published as 100. I chatted with a different rep and was told their terms had changed but the site hadn’t been updated yet. I told him politely, in all fairness that wasn’t my problem and they should honor their posted rules. I am including the top of their terms and conditions with the date they posted it, the response of the agent and my account showing I went from over 1000 to 25. And I was told I’d have to try and work that 25 up into an amount over 100 to cash out. They then said they’d put a bonus in my account for my trouble. They put in 20 with a 1,200 play through. I don’t think they have any intention of honoring their posted terms and conditions.

I made two different bitcoin deposits. One was on 6/7 for $38 and the other was on 6/3 for$55. Both amounts were not credited. I contacted customer service and I provided the bitcoin address and blockchain receipt numbers too. I get no response back after they say they will investigate. Transactions show there are no credits to my account for these amounts on these days. I would appreciate it if the funds be added to my account.

My withdrawal is being delayed of $1001.84 which I requested to be withdrawn via bitcoin. It remains in pending status, and was told to check back and I did. Still no update and now being told bitcoin can take like 5 days to deposit. As if they are trying to buy time. My account is verified and has contacted customer assistance but not getting any updates. I received the withdrawal confirmation via email but when I follow up on when can I expect it, I am not getting any responses via email either.

Hello everyone !

I started playing Slots and Roulette ...I arrived at an amount 18.000 usd and a few .

after a week my account is closed without a reason ! and without receipt any email or phone call to inform me of this decision.

after several attempts to communicate with the casino's support on the live chat

the first minform that I should have a phone call to check my data, and quickly left the cat without any explanation and the other told me that the registration is wrong (malgres that I have not yet sent any piece identity or piece of evidence of identity.

the last one informed me that I should have a call right away but nothing happened.

I am directed to you askgamblers !

to solve my problem with this casino

because I smelled the scam really !!

and I arrived at a situation that I could not sleep

because of what happened to me .

Please Help ....God bless you !

here is sames screnshots