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VIP Lounge Casino - Almost 2 months and no payout

RESOLVED
Complaint Info
Disputed casino VIP Lounge Casino
Reason Delayed payment
Amount $ 96
Posted on July 24, 2014

Hello I cashed out on May 14, 2011 at Vip Lounge Casino. I won $96 from a free chip. I was told I would receive it Western Union or Moneygram. I go to live help maybe twice a week checking to see if it's ready and I am told I am still in the waiting days it takes to process. I have waited and waited and still no payout, will you please help?

Thank you

Posted on June 23, 2011

Dear Player:

Please provide us with your casino username to [email protected] so we can go ahead and look into this matter

Cheers

Cindy < surname removed >

Posted on June 24, 2011

Dear Thundercat:

We will go ahead and check your account with Vip Lounge Casino.

Cheers

Cindy < surname removed >

Posted on June 25, 2011

Still no payout from Vip Lounge Casino

Posted on June 27, 2011

Dear Thundercat:

$96 Payment has been processed on 6/25 via Western Union.


I will be sending you an email during the day with your pick-up details.

Cheers

Cindy < surname removed >

Posted on June 28, 2011

Still no cashout

Posted on June 29, 2011

I have received payout from Vip Lounge Casino.

Thank you

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