The system figured out a breach in these terms
as per terms and conditions
8.11 The Casino reserves the right to evaluate players’ gaming to determine whether any irregular gaming patterns are being employed. Irregular Play includes, but is not limited to, the following scenarios:
8.11.1 Where a player places a single bet equal to or exceeding 30% of the value of a bonus received before fulfilling the playthrough requirements for that bonus.
8.11.2 Using a game’s gamble or double feature in order to increase bet values beyond the maximum set for that game.
8.11.3 Where a player places high-value bets for the purpose of increasing his or her balance, followed by significantly lowering the bet size in order to continue playing without seriously impacting the balance.
8.11.4 Placing two contradictory bets simultaneously on Sic Bo, craps, baccarat or Roulette, which results in a net-zero wager, otherwise known as even betting.
8.11.5 Systematically placing high value bets on a game which contributes less than 30% of the wager towards the required playthrough (such as Video Poker, Roulette and Blackjack), followed by switching to a game which contributes a greater amount of the wager towards playthrough (such as Slots, Scratch Cards and Table Poker games) and placing bets of lower value than the current average bet size.
8.11.6 In the event that the Casino determines that a player is using any Irregular Play techniques, the Casino may, at its own discretion, immediately disqualify the player from any bonuses and withhold any withdrawals and/or confiscate any winnings where Irregular Play has been used. Irregular Play will be handled in the same manner as fraudulent activity, as described in clause 6.4 of our General Terms and Conditions.
8.11.7 We reserve the right to restrict players in any way we see fit, at our sole discretion, from opening accounts at the Casino in situations where computers or environments are shared.
I will forward all info to AskGamblers, I cannot disclose them here to avoid helping anyone who wants to abuse the system
I need to insist for whoever reads this complain: please avoid contacting the casino or any other website if you know that you are not in the right: it is a waste of your time and mine