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All Slots Casino - Bonus troubles

Complaint Info
Disputed casino All Slots Casino
Reason Bonus terms violation
Posted on May 16, 2014

i have just come across all slots casino and registered for the welcome bonus which was £33 free. i won over £900 and had to play through the wagering requirements to have it shifted to the cash withdrawable balance.. the terms stated i could only withdraw £300 so i gambled away and left 300.. i was told i couldnt withdraw even though i had played through the wagering requirements until i made a deposit.. but once i made a deposit i would get a 100% match meaning i couldnt withdraw as i had bonus funds in my account.. so in order to withdraw i had to play through the £300 to spend the match bonus to be able to withdraw which is sheer nonsence.. so i came up with a plan and as per the terms and conditions any bonuses not used withing 30 days will be terminated thus allowing me to withdraw..

Posted on December 18, 2013


According to the Terms of that promotion, you do need to make a deposit to be able to cash out...that's because the bonus is a no deposit of 33£

All you need to do is to make a small deposit: you will receive a small bonus with a limited wagering requirements, and then you will just need to play a little to be able to cash out

Always read the Terms and Condition before applying to a promotion, it is not too complicated, as all it is written as clear as possible



Posted on May 5, 2014

Hello! Is there any update regarding this complaint?

Posted on May 5, 2014

AskGamblers Complaints Team have been informed by the player via email that their complaint has been successfully resolved.

The case is being officially closed now.

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