You are about to go to the simplified Italian version of AskGamblers
You are now leaving the full version of the website. Are you sure you want to continue to the simplified version of AskGamblers?
You are about to go to the simplified German version of AskGamblers
You are now leaving the full version of the website. Are you sure you want to continue to the simplified version of AskGamblers?

Tropicana Gold Casino - Account verification requires contact via phone, no response to contact request

RESOLVED
lari.strand Finland
posted on October 21, 2014.

I have sent all the necessary documents to Tropicana Gold Casino's accounting department concerning account verification and all the documents have been accepted. They have asked me to advise a convenient time to call to finalise the verification process, which I have given them but It's been over a month now and still no phone call.

posted on October 22, 2014.

Thanks for raising your concern. I will endorse this concern to the appropriate department. Kindly provide your account details (ie username and /or email). You will receive an email back from them within 24-48 hours. Let me know if you haven't heard back from them and I will follow up

lari.strand Finland
posted on October 23, 2014.

I was contacted the next day by phone and got my account activated. Unfortunately as mentioned to me on the phone, I did not receive any withdrawal methods to use in the casino software. I've requested help concidering this via email. But as far as my account verification goes I concider this issue solved.

Thank you