Ag awards
Login
You are about to go to the Italian version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.
You are about to go to the German version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.

Tropicana Gold Casino - Account verification requires contact via phone, no response to contact request

RESOLVED
lari.strand Finland
posted on October 24, 2014.

I have sent all the necessary documents to Tropicana Gold Casino's accounting department concerning account verification and all the documents have been accepted. They have asked me to advise a convenient time to call to finalise the verification process, which I have given them but It's been over a month now and still no phone call.

posted on October 22, 2014.

Thanks for raising your concern. I will endorse this concern to the appropriate department. Kindly provide your account details (ie username and /or email). You will receive an email back from them within 24-48 hours. Let me know if you haven't heard back from them and I will follow up

lari.strand Finland
posted on October 23, 2014.

I was contacted the next day by phone and got my account activated. Unfortunately as mentioned to me on the phone, I did not receive any withdrawal methods to use in the casino software. I've requested help concidering this via email. But as far as my account verification goes I concider this issue solved.

Thank you

By subscribing you are certifying that you are over the age of 18.

Sign up for +350 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie policy.

Try your luck with top-rated casinos on the market!

You have been inactive for 90 seconds