I created an account with Slotobank after seeing their ad, looked like they had a few interesting games and a 200% bonus, so I joined up and deposited, took their 200% bonus and started playing. I ended up busting out, I had £0.00 in my account. I deposited another £10 with no bonus and ended up winning around £300. Attempted a withdrawal (needed ID docs etc) eventually after being bounced around live chat and pressing "withdraw" at the right time (seemingly Monday, Wednesday or Friday between 10-16GMT, odd) I managed to get my withdrawal.
I then got another email, from the infamous Anna Krusse, offering my 175% bonus on my next deposit. So I take her up on it, deposit £150 and have £412.50 to play with. I end up losing everything again. 0p in the account, therefore not bound by any kind of wagering requirements or bonus T&Cs, I deposit another £10 with no bonus, play with it on a number of different games and end up with £499.99 in my account. I place a withdrawal at the right time and notice it is returned to my account. I then place another withdrawal, still within processing hours on the same day (27/02/15) I attempt to log in an hour or so later, and I'm told that I can't, the pop up says I have self excluded. I get straight onto live chat to tell them this is wrong and they tell me they have blocked me as they are investigating my betting. I am told it will be 2 business days, due to their horrendous customer service I do not believe for one second this is true. All I wish is for my £499.99 withdrawal to be processed and for my account to be closed. I will never use these < snip > again, they're quite happy to accept anybody's money. Just don't think about winning or they will do everything they can to avoid paying out. I await their response with baited breath.