I have won 3000 dollars on Wednesday 3rd of June on Euro palace i have send my documents in 4 times to get verified. Everytime i have spoken to them on live chat they have a different excuse sorry we havent received anything. Or they have had a backlog or they tell me security staff havent looked at it its been more the 24 hours and more then 48 hours. Or you havent send anything to us i have all the emails i have send to them with my documents. All i want is my winning it was so easy for them to get my money but not pay me its just not fair
Disputed casino | Euro Palace Casino | |
Reason | Verification issues | |
Amount | $ 3000 |

@demi,
Any update considering your complaint? Thank you.
Tey send me a email confirming it should be in my bank 3 to 5 days let's see. Keep uou updated onces they come in
Euro Palace Casino Complaints
- 5 of 14 resolved
- 4 days avg response
- 1 week avg complaint life
- 4,669 USD avg amount
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Unresolved
Euro Palace Casino - Refused $27,000 payment, blocked account, zero info
$27,067
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Euro Palace Casino - Refused $27,000 payment, blocked account, zero info
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Euro Palace Casino - Unjustified refusal of €2,900 payment
€2,900
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Euro Palace Casino - Unjustified refusal of €2,900 payment
Hello Askgamblers team,I did deposit two times to europalace casino, 4.7.2019. Both times i got 100% deposit bonus with 50-times wagering rules. First ...
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Euro Palace Casino - Confiscated unfairly legitimately won money
kr40,000
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Euro Palace Casino - Confiscated unfairly legitimately won money
Hi, please AskGamblers, help me get my withdrawal from this fraud casino group.To start the story, I've played LOTS of different casinos. So I found ...
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Unresolved
Euro Palace Casino - Hidden ''theft'' via bonus system glitch
€8,614
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Euro Palace Casino - Hidden ''theft'' via bonus system glitch
Euro Palace Malta Gaming Authorities License Numbers MGA/CL3/542/2008 (issued 16th June 2015) and MGA/CL1/1404/2017 (issued 29th November 2017) and ...
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