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Euro Palace Casino - Stalling my payment and verification

UNRESOLVED
Complaint Info
Disputed casino Euro Palace Casino
Reason Verification issues
Amount $ 3000
Posted on June 12, 2015

I have won 3000 dollars on Wednesday 3rd of June on Euro palace i have send my documents in 4 times to get verified. Everytime i have spoken to them on live chat they have a different excuse sorry we havent received anything. Or they have had a backlog or they tell me security staff havent looked at it its been more the 24 hours and more then 48 hours. Or you havent send anything to us i have all the emails i have send to them with my documents. All i want is my winning it was so easy for them to get my money but not pay me its just not fair

AskGamblers
Posted on June 12, 2015

@demi,
Any update considering your complaint? Thank you.

Posted on June 12, 2015

Tey send me a email confirming it should be in my bank 3 to 5 days let's see. Keep uou updated onces they come in

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