Ag Awards
Notifications
Login
en

Fenix Casino - 4000 Euro not paid, no answer since 19.06.15

UNRESOLVED
Posted on November 4, 2015

I wrote E-Mails, Chat with support. No Answer on E-Mails. Chat Support allways another "explanation". New Owner, only 2000 per month and so on. They did not withdraw any money!

AskGamblers
Posted on November 4, 2015

Dear @fb_10­208­220­199­085660,

Any update regarding your complaint? Thank you.

Posted on November 4, 2015

Hello! No, nothing happens :( i'm not really surprised after 4 months... Best Regards Daniel Steiner

Posted on November 8, 2015

Update: Fenix casino did not withdraw my money or get in contact with me. Absolutly nothing. I gonna inform more online casino testing sites so that other players DO NOT PLAY AT FENIX CASINO!

I have contact chat support one more time. Allways the same thing: New owner, i have to wait... I'm waiting 5 months.

Posted on November 11, 2015

Update: Fenix Casino wrote an e-mail! Wow... They told me, they gonna withdraw everything till 04.12.15 (4 Payments à 1000 Euro). I believe that when the money is in my account...

By subscribing you are certifying that you are over the age of 18.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy