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Dr Vegas Casino - 11 working days and still waiting for my payment

RESOLVED
Mikiheaton05 United Kingdom
Posted on March 12, 2017.

Hi I have won £600 and then 200 on the 27/2/17 at Dr Vegas it is now the 10/3/17 and it still pending in my account. I have contacted them 4 times now I got told it will be out of my account after 5 working days then told I would get a email asap from there account team it's been 6 days still no replay and when I ask again I get the same reply . I think there out of order and need looking in to because I have never had problems like this before

Posted on March 14, 2017.

Hi Michael,

As advised by our customer care team, your withdrawal has been approved!
Apologies for the slight delay, we hope to have rectified this issue.

Dr Vegas Team

AskGamblers
Posted on March 17, 2017.

Dear @Mikiheaton05,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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