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Reviews by Players

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katemak 1245 reviews
Message
Reviewed on July 17. 2016

LIKED

Whats up with Chance Hill Casino, why suddenly you are having all this complaints, I kind of liking your casino and surely wont be thrilled looking at this complaints. Must admit didn't read all of them but seeing some of them not resolved still not good sign. Ok must say I like this casino and already made few deposits here and yes I do trust this casino, just because of some good ratings and reviews made by some players.

I opened my account long time ago and realized I didn't make any deposit here. Well the reason was obvious, by their T&C players from my country couldn't claim the 100% welcome offer, but I can assure you I have already claimed it and it was given to me by their casino rep, which must admit very nice and friendly.

The thing I couldn't understand was the fact that every welcome offer they had I was or players from my country could claimed it and as I remember they had few changes, first they had Netent, then suddenly had only Betsoft and when they come back again with Netent casino games I was not eligible for any welcome offer.

So my first deposit went just like that without a bonus, but when I contacted their casino rep, I was given the bonus amount and the free spins the day after I deposited there. Yes not the same as you playing with the deposit and the bonus, but still got it somehow. The first day I lost my deposit pretty fast, even the bonus the next day after, but from the free spins which goes free, no wagering at all, I had around 250 euros and instead walking away with full pocket I continue to play and lost it all.

By the way I played Dead or Alive and Piggy Riches and finally when I had good balance continue to play Dead or Alive and lost it all. Well had few deposits after but didn't managed to do anything. Still didn't made any withdraw from this guys, but hoping to do so in the near future. Good luck.
CHANCE HILL CASINO REPLIED ON JULY 19. 2016
Hey Kate!

Thank you for your review. I apologise for the trouble. We have undergone a platform migration and are now under iGamingCloud, so that might be the reason why you have noticed a few changes. Should be all working wonderfully now :)

Our last complaint will likely be resolved soon as we're trying to get the player on Live Chat so we can walk her through on how to request her withdrawal. So no need to worry about that one!

Anyways, thank you for your time and feel free to drop by our live support to talk anytime!
Fiekie247 422 reviews
South Africa
Message
Reviewed on June 23. 2016

LIKED

I received an email from them for 100% bonus and 50 free spins on starbust and + 25 additional free spins on football champions cup. Now if anyone read my review about football champions cup then you will know that I am not a big fan of that game, let alone how I feel about starbust.

Anyways I made the minimum deposit and claimed the 100% bonus plus the free spins. Bonus funds has a wagering of x40, which I think is reasonable and the free spins are wager free. I think football champions cup free spins was issued same time I made the deposit and then you receive the 50 starbust spins the following day. I started playing some slots at minimum bet but success was not on my side. Games selection was limited as well, because I find it very hard to complete wagering on Netent games only. However what I liked is there are no game restrictions to play with bonus funds. I mean you can play Dead or Alive, Wild Turkey which are games casinos normally restrict while completing wagering requirements. Besides the game restriction factor, I would still need a bit of PlaynGo and maybe NextGen too. I busted within 1 hour of playing. My deposit and bonus was gone.

Even though I don’t like free spins on starbust and didn't like the football champions game either, I decided to play my 25 free spins on football champions cup. I won about 3 euros form my 25 spins and decided to keep it. The following day I gave it a go with my 50 free spins on starbust but that just added another 2 euro + to my balance. So in total 5.5 euro more or less from free spins winnings and I lost that within 15 minutes.

If only starbust had a bonus or free spins round, then the free spins on the game might be worth it. I think this bonus is was good and there are some people who loves free spins on starbust. What I like about chance hill casino free spins bonuses is that all your spins are credited together if it's on the same game. I don’t like casinos that offer 100 free spins and you claim them over 5 days of 20 each. Overall I had a great time at this casino and would claim future bonuses especially those ones with free spins.
CHANCE HILL CASINO REPLIED ON JUNE 23. 2016
Hey Shafiek!

I would like to take the opportunity to publicly thank you for your constant and awesome feedback.

As I believe you discussed with Green, we're migrating our platform to iGamingCloud on July 1st. Your requests have been heard, and not only are we including NextGen and PlaynGo, but also Thunderkick, WMS, Aristocrat, iGaming2Go, Crypto, Genii, ELK studios, etc.

Have a nice day!
Afi4wins 1692 reviews
Malaysia
Message
Reviewed on April 11. 2016

LIKED

What? 50 free spins on Fruit Zen with a first deposit, plus a 100% deposit bonus? Aaargh! What the 'f'...I missed this one...and got 50 free spins on the blardy Starburst game instead! Damn! Being at the right place at the wrong time can be quite hurting. I would rather play Fruit Zen any time than take my chances with Starburst! I used to like this game a while ago, but almost all of my plays on it have been starless, fruitless, winless, nonetheless, don't-give-a-damnless, and whatever 'less' you can think of! Damn! Why must Chance Hill swapped Fruit Zen with Starburst? Oh, gees, yeah, right...more wins for the casino! Damn!

Upon completion of registration and a 20 Euro first deposit, I was welcomed with a 20 Euro bonus money. That 50 free spins would be awarded the next day. Damn! I really hate this sort of offers. The casino takes my money now but gives me my free spins tomorrow, and make me wait a good 24 hours or more to get them. Bad! Bad! Instant cash must be followed up with instant bonuses and free spins, no excuses! Other casinos can do it, so why not Chance Hill?

That ranting aside for now, so lets get back into the real thing next. First, my deposit and bonus money, all 40 Euros of them. Guess what game I played it on? Aah, clever you! Fruit Zen! Show me your fruits and I'll play them...err...show me your Fruit Zen, I'll play them. Yep, Chance Hill showed me her fruits, so I quickly grabbed them, hahaha. Were they any good? Hmm, that depends on which fruits you are referring to, but the zen game was not bad at all. Had several double Wilds, but only one triple Wilds, but you can't really expect to get many of these triple things do you?! Most things do come either singularly, one at a time, or in twos, or in a combination of both, agree guys?! Hahaha. But, as luck had it, or hasn't got it, I didn't win anything in the end. That 40x bonus turnover requirement was a tad too much. Gees, better make that several tads too much! Hehehe.

The following day, I waited for the 50 free spins on Starburst to come. Yep, it did, but if it didn't, I would have given the casino a good kick, hehehe. Nope, the casino didn't get any kicks, just all of my money, but the blardy game Starburst certainly gave me several kicks in my 's'! 50 free spins and ONLY ONE star bursting, which paid me a blardy 2.97 win in the end. Dang! I forgot to play the blardy game in my Sherman tank!
CHANCE HILL CASINO REPLIED ON APRIL 13. 2016
Hey Afi4wins!

Thanks for your detailed review. To be honest, we have no problem in issuing the welcome free spins in several other games. We changed it from Fruit Zen to Starburst due to popular demand. But we take pride in our flexibility through chat, so don't be afraid to tell us your preferences in the future!

In fact, open a chat right and ask for some no deposit free spins. We'd be more than happy to give you some fruity spins :)

Have a good day!

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