Anyway, after signing up at the casino, I went to the promotions section to claim the first welcoming bonus, as required to be done. I picked the 120% bonus offer, clicked on the ‘Deposit’ button, and was taken to the registration form instead! What the heck was that? I had already used that same form for signing up, so there was no need to register again. So I went back to the home page, clicked on the deposit button, and was taken to the deposit options page, but no bonus offers could be seen there. But I need to claim that bonus first before making my deposit, so I went back to the promotions page, clicked on that same offer, and ended up on the same blardy registration form!
Feeling disgusted with that glitch, I then proceeded to make my deposit from that deposit options page. Skrill Login page came up, got everything filled up, and made my deposit successfully. Back at the home page, my $20 deposit was showing, but the $24 bonus money was not. So I then contacted the Live Chat host, told her what had happened, but she told me instead that I did not claim that bonus first! I told her that I did, twice in fact, but nothing happened. She then referred the matter to the technical team for checking out and I was told to wait for their reply. Fair enough, or so I thought.
After more than six hours of patiently waiting, not a single reply came back from the casino’s support team, not even an acknowledging reply. So they expect me to wait 10 years to get an answer? No way Jose! I logged back into my account, seeing that the bonus money was still missing, I then decided to play off my deposit money. I played on my favourite Thunderkick game, Fruit Warp, it played both good and bad, but finally ate all of my $20 credits.
So what did I do next? Simple! I went back to the chat host, a different lady came online, I told her what had happened and what did not happened, and I then told her I wanted to close my account permanently. She asked for my reconfirmation, I gave that, and she closed my account. That was about the one and only satisfying thing at Betchaser Casino, and I was actually happy to close my account there!