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Exclusive: No Deposit, 10 Free Spins on Gonzo's Quest, for New Players, from Tivoli Casino

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Reviews by Players

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TRM 6 reviews
•

DISLIKED

I have also just signed up and as to date they still have this annoying little game not available message must be a trap to get us thinking to deposit and try ya think lol as if that will work well not with me anyway fix your broken silly site TIVOLI.
ReallyNicePerson 2 reviews
• Croatia

LIKED

What I like? Hard to see anything good when someone smacks you in face while at the door.

DISLIKED

Upon sign up code entered in bonus text box spins were credited instantly. Played immediately after.

But once free spins are played comes the punch. NetEnt slots are suddenly "unavailable" and at all other slots balance is zero so basically one cannot play. When I asked support what the problem is here is the answer I got back (from 2nd attempt):

'We have been experiencing technical difficulties with the NetEnt games on our website for the past few days regarding winnings from free spins coming through affiliates.

The winnings from these free spins cannot be seen in our system, therefore you are not able to play for real money in any games. '

Dear casino Tivoli, if "your system" can see free spin winnings on NetEnt slots than system clearly recognizes amount won from "affiliate free spins". Why it doesnt show on other software providers is open to be described as a bug. BUT, can you call it a bug when suddenly slots become unavailable immediately after the free spins are played?

Another thing, if you were really trying to solve this issue to customers satisfaction you could credit manually winnings in a way "your system" would be able to "see".

All in all, just carefully although not clever enough laid TRAP for those that decide to deposit at your casino because they would have their balance tied into wagering and MAX cashout rules of no deposit free spins. Also, I wouldnt be surprised if players were not issued welcome bonus because of the same reason once they made a deposit.

I dont know if 'Th3 Runn3R' got bonus in but wouldnt be surprised if not but its been 4 DAYS since that incident and nothing has changed. Not even the way you are handling this so called "bug". Aha, how yes no.
Th3 Runn3R 119 reviews
• United States
Reviewed on August 6. 2014

LIKED

When I went to this forum I saw this promotion in a flash. I am a member of a lot of online casinos and Tivoli is not one of them so I took the chance of getting this bonus. I put the bonus code in the registration form and I manage to complete the whore stuff. They sent me a link via email and a few seconds later I am officially a new member of Tivoli, yaay!

So I went to their homepage, clicked the slot machines tab and luck was by my side because there it was ; Gonzo's Quest is on the first page! I clicked on Gonzo's Quest and waited for 10 seconds till the game is fully loaded. But then... where are my free spins? I got a flashbacks of the same issue with Buck and Butler (25 free spins from the Wishmaster) that I didn't get because it was ended at the same day I registered (yes bummer!)

Anyhow so I went to my account and searched the whole tab for something where I can put the bonus code in. Lucky me I finally found it at account status, almost at the bottom. I put the bonus code in and pressed enter, bam! there was a message about the free spins.

Again I went to the tab slot machines and clicked on Gonzo's Quest and after a few seconds there it was, the message that said I have 10 free spins. 10 free spins got me 1,37 euro winnings. It's not bad at all for 10 free spins, it could be worse like zero win or worse, 2 cents!

I want to play as long as I can with this winning so I decided to play Dead or Alive ( 9 paylines, 1 cent minimum). Once the game fully loaded I changed the coin value till it's on 1 cent and I clicked on spin but there it was, an annoying message that the game is not available right now. I tried it again with an other game and still doesn't work.
So I gave up for today and try it tomorrow again and hopefully the games will work.

One thing is for sure, the bonus code works and I thank ASKGAMBLER for that :)

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