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Betfair Affiliates - Commission unpaid, unjustified account closure

UNRESOLVED
5 years ago

Hi there, I copy the first e mail I have receveid on 9th May 2019

Hi ,
Paddy Power Betfair Affiliate Programme has reviewed your affiliate account you have with us and want to make you aware that you are in danger of being suspended.
The reason for this is your account falls into one or more of the below categories:

Customers – You have been delivering a type of customer which is not part of our strategy moving forward and to stop this flow of traffic we will be terminating your agreement
Compliance – Your marketing of our brands does not adhere to our strict guidelines and we feel you are unsuitable to be a PPB partner
Fraud/Anti-Money Laundering – We believe your account to be involved in suspicious activities
Inactivty – You have not delivered one new customer in a designated time period

More information on these can be found in our terms and conditions – 5.9, 7.4 and 12.4.

https:­//a­ffi­lia­tes.be­tfa­ir.com/

Paddy Power Betfair reserves the right to immediately suspend or terminate your agreement. Any payments or outstanding commission which were due will be withheld and not be paid.
To avoid your account being suspended please reply to this email or get in touch with your account manager in the next 24 hours.

Regards,

Conor < surname removed >

Partnerships Payments and Operations Manager

This kind of person has answered just once wishing me the best for the life and send me away !

WELL ! After 4 years to register customer, my affiliate has been suspended without a right reason considering every month I make profit for me about £2300 - £2500. ( I can t image how much they have earned with my customers, but never mind).
I have sent many e mails to ask why my account has been suspended and why April 2019 it was unpaid when they have decided to close my account in May 2019. It s like I have been stolen, it s bizzare that I can t be paid for the commissions made by my customers for the whole month of April 2019 when on 9th May my account has been suspended, to be honest they must paid the previous month.
What can I do to get paid?
Thanks

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