Tip-Top.bet Casino Complaints

Tip-Top.bet canceled my withdrawal because I was supposed to complete my KYC, which I later did, in order for me to complete my withdrawal as requested.

Since then, I have been complaining about my withdrawal for 5days. Their response was that they have forwarded the complaint to the necessary department. That is what I get whenever I send them a message, either via email or live chat.

At this moment, I am confused and frustrated because I have completed all the necessary requirements regarding the verification requested from me. So I don't know why my withdrawal is still pending

I have a total of £794 with them, but I made a withdrawal of £500 because that there maximum payout per transaction.

Pls, I need your assistance

Joined this casino on the 24th of June.

I then requested my account to be closed on the 25th of June, as I have a gambling issue, which I told them.

They never replied to my email and left my account open.

One week later, I logged in and deposited 89 euros, which I should not have been allowed to do.

I wrote to them and said my account was not closed, to which they said they never got my email, which is a lie.

They then tried to lie about stuff.

Today, the 3rd of July, they emailed me to say my account is closed.

I will attach all emails and proof pics of my deposit and my request to close my account.

I want a full refund of my 89 euros