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SG Casino

SG Casino
Welcome Bonus
Exclusive Offer

150% up to €500

Bonus Code: ASKSPECIAL
Our Rating CasinoRank
4.9/10
CasinoRank
Player Rating 5 reviews
3.8/10
5 reviews
Complaint Response 32 complaints
2 days avg. 32 complaints
What we like
  • Excellent choice of payment methods
  • No payment fees
  • 24/7 live chat
What we don’t like
  • No weekend withdrawals
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


SG Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2023
Licences
Anjouan Gaming Board
Company
Affiliate Program
Languages
English, French, Finnish, Norwegian, Turkish, Polish, Portuguese, Czech, Spanish, Italian, German
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports

General Information about SG Casino

SG Casino is an online casino that supports the latest games from industry-leading software suppliers. When you visit the casino, you can select your preferred language, and there are more than ten languages available. 

You can also pick your device. If you prefer mobile casino sites, SG Casino is supported on the latest smartphones and tablets, or you can log in and register through a compatible mobile browser. 

The casino is owned and operated by Rabidi N.V., and they are fully licensed and regulated by the Philippine Amusement and Gaming Corporation (PAGCOR). 

Before you get started, we have gathered the essential information for our online casino review. We will try and answer many of the most common questions below to give you a head start. 

StallCation

SG Casino Bonuses

Check out other SG Casino Bonuses and pick one that suits your needs.

Discover all bonuses
Welcome Bonus
100% up to €500 + 200 Bonus Spins
Minimum Deposit €20
Wagering Requirements 35x(d+b)
Bonus Percentage 100%
Free Spins
50 Bonus Spins Weekly Reload Bonus
Minimum Deposit €20
Free Spins N/A
Free Spins WR N/A
Cashback Bonus
Up to 15% Weekly Cashback Bonus
Bonus Percentage 15%
Wagering Requirements 1xb
Maximum Cashout N/A
Reload Bonus
50% up to €700 + 50 Bonus Spins Weekend Reload Bonus
Minimum Deposit €50
Wagering Requirements 35x(d+b)
Bonus Percentage 50%
Cashback Bonus
25% up to €200 Live Casino Cashback
Bonus Percentage 25%
Wagering Requirements 1xb
Maximum Cashout N/A

Complaints

Read the complaints other players have left for SG Casino. Learn more about complaints.

Show all complaints
27 days delay for a crypto withdrawal with constant provider issue excuses
I made a withdrawal request for 500 EUR on the SG Casino website on March 17th. Today is April 13th at the time of writing this complaint. This means that 27 days have passed since I submitted my request for the payout, and they simply do not want to pay out the money. During this period, I exchanged 13 messages with them via email, and I will quote some parts of their responses for you:

March 25th: 'We understand your frustration regarding the wait; your money is absolutely safe, our team is currently resolving an issue with the payment provider.'

March 28th: 'Our Commitment to You: Active Monitoring, Precision Over Speed, Direct Notification.'

April 3rd: 'Your request is a top priority for us right now, and we are personally keeping a very close watch on it to make sure everything is finalized as quickly as possible.'

April 3rd: 'We have informed our related finance department about your payout. Please be assured that it will be completed as soon as possible. It will not take long.'

April 8th: 'Unfortunately, delays may occasionally occur due to payment providers, even though this is never our intention. Please be assured that the necessary action regarding the transaction will be taken as soon as possible. Thank you for your understanding.'

These are some of the responses I received from them during the mentioned period.

When I asked them for the name of their payment provider and requested them to 'Provide the TXID as proof that the funds have been sent to the provider or processed on the blockchain' (bearing in mind that the payout was requested via crypto). I also wrote to them at that time: 'If you cannot provide a TXID, it is clear that the funds have not left your system. Therefore, I request that you process my withdrawal manually, bypassing the faulty provider. My funds are held by SG Casino, not by a third party, and you are ultimately responsible for the payout.'

I did not receive any answer to my questions, only the same generic responses as in previous messages, thereby making it clear that the alleged problem with the provider is just an excuse not to pay me, violating user rights as well as their own terms and conditions.

The entire communication is saved in my messages in more detail and I can provide it if necessary.

I would like to ask AskGamblers to help me against the unfair behavior of the casino towards me so that I can withdraw my money.
Status solved Resolved
€500

SG Casino Complaint Stats

Resolved 27 / 27
Avg. Amount $1,135
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
3.8/10 5 reviews

Top reviews from our players

I am not sure why I'm supposed to write a 150-character positive when I experienced none. I guess having crypto deposit is good and they deposit fast.

After going back and forth with the customer support, my withdrawal is still pending. It's been almost a week now they always claim that it will be processed soon. Now after 5 days, they just asked for KYC. Why not ask that in the 1st place instead of making your customer wait for almost a week.

The fact that I am forced to write something good about this is hilarious. The only thing good about this is that they offer a livebet cashout. Aside from that, literally nothing.

Worst Sportsbook EVER. They will not honour your bonuses. Chat agents are all on different pages. I wait HOURS to get a response back and two agents will say two different things. Non stop excuses.

I have been trying to esclate a complaint for weeks. Noone responds to any emails. I guarantee if this website was audited, it would be shut down instantly.

I have proof of all of this FYI. Stay away from this website at all costs.

very good to play this casino has a lot of provides, very much games, and Grafik is perfect to play, more deposit and withdraw Methods, and bonus what you want is very good for good time to have, play and have a fun ;) I like this casino

Simply doesn’t pay. I deposited the money there, won, requested a withdrawal, and nothing. I contacted support several times over several days, and they always provided a withdrawal deadline. After the deadline, I would contact them again, and they’d give me a new deadline… and another one. They just keep stalling the bettor from getting paid. After complaining to support extensively, my account balance disappeared, along with the withdrawal request and the history of requests, as if I had never done anything there. There are no restrictions on my account, yet they’re now asking for my bank statement with my account details, claiming that this time they’ll pay if I send the 3-month bank statement along with my personal information and passwords. Let this serve as a warning to people not to fall for scams.
Additionally, the casino lacks a license, documents, or company registration.

I was very impressed with the design of this casino. There is a huge number of providers and games, which is very important for every player. Convenient ways to top up the balance, one of my favorites is cryptocurrency.

I had a problem with topping up my balance. On the website, there is a picture with the top-up methods, which indicates cryptocurrency. I spent 20 minutes, but I could not find this tab for Bitcoin payment.

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