- Home to a large game selection
- Low minimum deposit & withdrawal amounts
- Good selection of payment methods
- Limited responsible gambling tools
- Customer Support
- Responsible Gambling
- Australian Capital Territory
- New South Wales
- Northern Territory
- South Australia
- Western Australia
- Côte d’Ivoire
- Myanmar [Burma]
- North Korea
- United Kingdom
- American Samoa
- District of Columbia
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Northern Mariana Islands
- Rhode Island
- South Carolina
- South Dakota
- U.S. Virgin Islands
- West Virginia
Bank Transfers: 3-5 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 0-5 days
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
General Information about Polestar Casino
Polestar Casino is an online casino site, home to the world's leading gaming providers. It’s fully licensed and regulated by the Government of Curacao, and more information regarding its license can be found at the foot of the casino.
The casino is available on most devices, including the latest smartphones and tablets. It also supports multiple languages, which can be accessed using the left-hand menu.
If Polestar is a new casino for you, it’s worth checking to see if any real player reviews have been written by AskGamblers members. These are a great way to get an insight into the casino from real players.
We’ve also written our online casino review below to provide you with the essential information you need to get started.
Payment Information and Options at Polestar Casino
You can deposit and withdraw at Polestar using various payment methods, including fiat and cryptocurrencies. We have listed the supported methods above. However, if you visit the casino's payments page, you can select your country to view only the payment methods available in your country.
The minimum deposit and withdrawal amount is €10, while the maximum amount is set by the payment processor.
Withdrawals will be processed according to the casino's monthly withdrawal limits, which take into consideration your VIP level. The higher your level, the more you can withdraw per day/month.
You can have a maximum of three withdrawals in your account at any one time and will need to submit your identification account before the withdrawal can be processed.
Withdrawals can take up to three working days to process, which does not include the time it takes to verify your account. The finance department processes withdrawals from 6 am to 5 pm GMT, Monday to Friday.
Customer Support at Polestar Casino
If you need help or assistance with anything, you can launch the casino's live chat feature. When you enter your name, email and message, you will be transferred to a live chat agent if one is available. If not, you will be placed in a short queue as there is no chatbot.
Support agents can assist around the clock, 24 hours a day, 7 days a week. Agents are primarily available in English but can use Google Translate if necessary.
You can also contact the casino by email. You will find the email address when you visit the Contact Us section.
Alternatively, you can visit the FAQ page where some questions have been answered, but in our experience, the fastest way to get help is through live chat.
Games at Polestar Casino
The casino is home to a long list of software providers, including some of the most talked about vendors in the industry. It means you have plenty of casino games to enjoy, including the latest online slots, table games, bonus buys, progressive jackpot slots, live casino games and more. You’ll also find a selection of exclusive titles which you can’t play at any other casino.
You can list the gaming providers and select your favourites to see which ones are available. You can sort the providers alphabetically or search for your favourites. The same applies to games. You can use a different search bar to find any title almost immediately.
The games lobby is easy to use, and each game type is sorted into categories, so finding your favourites shouldn’t be hard. Don’t forget to check our casino bonuses before you start playing.
If you visit the live casino, you’ll find games of Live Blackjack, Live Roulette, Live Game Shows and more. These are hosted by multiple live providers, including Evolution Gaming.
Polestar Casinos Commitment to Responsible Gambling
The casino takes responsible gambling seriously and has listed ways to maintain control and prevent gambling addiction on its website. Any tools that the casino offers regarding responsible gambling have been listed above.
If you think you need to take a break from gambling, you can contact the casino, and they will exclude you for a while. You must do this via email, and your account will be closed within the next 24 hours.
If you feel like you need more help, the casino has listed information regarding external organisations that can assist you further, including contact details.
Recommended by experts
So far not a single complaint has been filed against this online casino.
Polestar Casino has all the games needed to make a strong gambling website and the bonuses are fairly enticing to say the least. Just needs a few more tweaks to be a competitive gambling site.
Too few payment options. I’m not really comfortable using my credit card for online gambling and I’m hoping there will be a third-party wallet option soon.