NightRush Casino Complaints
NightRush Casino Complaint Stats
Resolved
3 / 3
Avg. Amount
$84
Avg. Complaint Duration
10 days
Avg. Response Time
17 hours
Delayed cash out casino not responding
Resolved
$331
I requested initially a cashout on 7 August 2023, which was rejected after 24 h without any reason.
After following up, I was told that the casino stopped processing cashouts to credit cards.
I requested a cashout to a bank account. After 24 hours the cashout is still not processed. I followed up - the casino representative has been vague and evasive
Resolved
Trying to withdraw my money for 2 months
Resolved
€50
Hi,
I won from no deposits free spins some money and wagered that. Then I had 50.01€ (max cashout 100€ from no deposit bonus/free spins) cash balance and have been tried to withdraw that money from 21th february.
I have contacted live support over 5 times and every time they keep saying that they will tell about the situation to payment team and they well process it.
I haven't heard anything about that payment team.
Live support is also said that they have been technical issues with withdrawals and then another support agent have been said that they don't have.
So I feel like no one doesn't do anything for the situation.
I have suggested that they would do the manual withdraw for me, but even that has not happened.
So I really really hope that my withdraw will be processed as soon as possible.
Thank you in advance!
I won from no deposits free spins some money and wagered that. Then I had 50.01€ (max cashout 100€ from no deposit bonus/free spins) cash balance and have been tried to withdraw that money from 21th february.
I have contacted live support over 5 times and every time they keep saying that they will tell about the situation to payment team and they well process it.
I haven't heard anything about that payment team.
Live support is also said that they have been technical issues with withdrawals and then another support agent have been said that they don't have.
So I feel like no one doesn't do anything for the situation.
I have suggested that they would do the manual withdraw for me, but even that has not happened.
So I really really hope that my withdraw will be processed as soon as possible.
Thank you in advance!
Resolved
Keeps reversing my withdrawal despite my account being verified.
Resolved
The title in this complaint pretty much sums everything up.
Every time I attempt a withdrawal, it gets reversed and I get an email saying it's a technical issue, and they ask me to try again. The results are always the same and I'm tired of repeating the same process over and over only to have it fail. The casino has confirmed my account is verified but they haven't figure out why there is a problem to get me my money.
Can you please ask them to either solve their Ewallet issue or send me a bank transfer.
Thank you
Every time I attempt a withdrawal, it gets reversed and I get an email saying it's a technical issue, and they ask me to try again. The results are always the same and I'm tired of repeating the same process over and over only to have it fail. The casino has confirmed my account is verified but they haven't figure out why there is a problem to get me my money.
Can you please ask them to either solve their Ewallet issue or send me a bank transfer.
Thank you
Resolved