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Jackbit Casino

Our Rating CasinoRank
8.9/10
CasinoRank
Player Rating 228 reviews
9.2/10
228 reviews
Complaint Response 33 complaints
1 day avg. 33 complaints

AskGamblers Quick Overview

Editor’s View

Jackbit Casino is an online casino that accepts cryptocurrencies, which is something that plenty of players will appreciate going in. The casino’s easy to navigate and it offers an impressive selection of slot games so players won’t have to settle for one type of game. What’s more, the casino has a FAQ section which is always useful and, in case players still have questions they need answered, they can reach the customer support service 24/7.

What we like
  • Crypto casino
  • Live chat works 24/7
  • Several Responsible Gambling options available
What we don’t like
  • Withdrawing possible only using cryptocurrencies
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Jackbit Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://jackbit.com
Established
2022
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, French, Russian, Spanish, Finnish, Portuguese, German, Turkish, Italian, Japanese, Korean, Norwegian, Swedish
Casino Type
Instant Play, Live Casino, Mobile, Sports, Crypto Casino

General Information about Jackbit Casino

Jackbit Casino is a crypto casino that is licensed and regulated by Curaçao. It’s available in several languages, including but not limited to English, French, Finnish, and Japanese. The casino is fully equipped with different types of games, from online slots to live casino. 

To get more specific information on different aspects of the casino, simply continue reading our detailed casino review.

StallCation

Complaints

Read the complaints other players have left for Jackbit Casino. Learn more about complaints.

Show all complaints
Jackbit Casino - Delayed bitcoin payments

AskGamblers, I am having to reach out for your assistance in this frustrating matter with Jackbit Casino.

Please see all screenshots of chats and emails from this casino in this complaint.

On 2/12, I submitted two bitcoin withdrawals in the amounts of $296.91 USD and $240.80 USD.

I have never had any issues with their instant bitcoin withdrawals before as they were typically received in my wallet within a couple of hours of the casino processing and approving them. I knew something was very wrong this time. When I didn’t receive my bitcoin payments the next day, I reached out to their Customer Support via Chat Feature to inquire.

I have attached screenshots of my conversations with the representatives in this complaint. I was told both of my bitcoin withdrawals were approved and were given the transaction hashes to view them on https://blockchair.com, which is what I did. Please also see the attachment of the current status (as of 2/14 @ approximately 8am CST) of these two hash transactions they provided to me on blockchair.com.

When I reviewed these, the amounts are not even remotely close to what my withdrawal amounts are, in fact, they are for much more. I have asked them to review this discrepancy as it could be related to why I have not received either bitcoin payment to date, but no response. Their responses, as you can see from the attachments on this complaint, are all the same. They provide the hash transaction IDs and tell me to view it on the blockchain.

They have also told me to reach out to my wallet exchange to inquire, which I did, and they have received nothing to my bitcoin wallet which I verified with them.

Please assist me in getting my earned bitcoin payments from this casino.

Thank you for your assistance and time.

staus Resolved
$537.71
Jackbit Casino - Service fee deposited to process withdrawal now missing
I was recently on your jack bitt casino site and started the process for a withdrawal. I made initial $20 deposit…. The informed of $162 service fee to get my withdrawl. Sounds like a full blown scam but did it anyways thru bitcoin. Had to send over $162 fee in 2 parts via bitcoin as bitcoin would only let me purchase so much at a time. Sent in 2 payments via bitcoin transfer…. One for $75.21 and minute later one for $75.22. Go back to jack bitt website, payment processes, deposit history states $162 success. Look at withdrawl history, shows service fee of $162 completed. Wait and wait for it to get out of review so it will be sent over to me, over 24 hours later, still in review. Now on chat I am informed that they recieved 74 payment and I need to pay remaining balance of service fee. Now I have the deposit history stating $162 was successful, I have withdrawl history that states service fee complete. I have transaction records that show BOTH transactions sent to same bitcoin address and I have transaction records showing it was confirmed and recieved only seconds later. I want my withdrawl released as I have done everything needed to do to have it released and it is bullshit that I’m getting told only $74 was sent and I have to send more! I am out $182 dollars in total to get this withdrawl and now I’m being scammed out of it! Here is all the records I have showing both transactions were sent and recieved, not just $74. Fix it and send my withdrawl!
staus Rejected
$75.21

Complaint Statistics

Resolved 31
Avg. Amount $ 6,888
Avg. Complaint Duration 6 days
Avg. Response Time 1 day

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Player rating
9.2/10 228 reviews

Top reviews from our players

Jackbit Casino has a very large selection of games from a wide range of providers. Deposits and withdrawals with cryptocurrencies usually only take a few minutes. There are always numerous new promotional campaigns and bonus offers. Support is available 24/7 via chat and provides immediate, competent help in solving any problem.

Very nice website, clean presentation. 24/7 support if you need help with anything. No kyc and no wager restrictions on free spins. Completely in love with playing on this site.

Great game recommend app most off all casino this was the best easy earnings ..if you are finding no deposit promo try this is the best site I highly recommend

I’ve been playing at JACKBIT CASINO for a while now and it is in top 3 casinos. There is a HUGE amount of different slots and an awesome Sportsbook. I had a bad experience once and they gifted me a $50 bonus! And it wasn’t 40x or 50x ridiculous playthru. I’m very impressed with JACKBIT CASINO and I recommend them to anyone I know.

Very good bonus scheme and customer service is responsive. Most games are available and they have best welcome bonus which you can withdraw with jus 1x wagering.

The app looks a bit outdated and deposits are not instant . There is no options for fiat transactions. And i wish they put refer and earn option so we can invite new player.

Overall great platform quick customer service best crypto casino out their would recommend to anyone defiantly the best and would recommend to everyone.

Can’t find many things I dislike about it haven’t had any problems with it this far great all-around and haven’t had any problems don’t have anything negative except if you don’t understand crypto it’s a learning experience.

I really enjoy the site's layout and have been impressed with the speed of games loading. From what I have heard and seen, people get their wins fairly quickly and its an honest gambling casino site.

The only thing I dislike about Jackbit Casino is that they don't over free spins immediately after registering as a new user. Also, I tried to redeem one of the promotions but had to keep clicking it for it to finally be completed.

Good casino because of fast withdrawal and support team they always helps you with any issue fast deposits they say 2-3 days in withdraw but they always pay in 2hour

They sometimes take too long to reply your email but in site support team reply you in 2-5 min and ı think the rakeback % is very low but i dont see any bad part

The Jackbit user interface looks great and is easy to navigate. The bonus system is clear and there is a great selection of games from providers that I like.

Something that would improve Jackbit? Deposit bonus for new players wealth number of sign ups. Players could look around and settle in before depositing.

Fast deposit, good bonuses, and a good variety of slots, the support team is professional and fast, I had problems they fixed within 24 hours! All in all, I recommend Jackbit!

It takes some time to receive money VIA crypto. But that isnt reallt their fault. Some slots are geo restricted even tho they are not on other sites, very good slots still

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