BETVIBE Casino Complaints

I am filing this complaint against BetVibe regarding the closure of my account and the non-payment of my remaining balance of approximately ₹39,000.

BetVibe closed my account without paying the balance that was available in my account. I have already contacted BetVibe by email and clearly informed them that if any additional verification or documentation is required, I am fully willing to cooperate and complete the verification process.

Despite my willingness to provide any required information, my account remains closed and my ₹39,000 balance has not been paid to me.

I request ask Gambler to investigate this matter and assist me in recovering my legitimate account balance from BetVibe. I am also willing to provide screenshots, transaction records, emails, account details, and any other documents required to support my complaint.

Amount disputed: ₹39,000
Operator: BetVibe
Issue: Account closed and balance not paid
Resolution requested: Payment of my outstanding ₹39,000 balance after completion of any reasonable verification required.

I request BetVibe to provide a clear explanation for the account closure and the reason for withholding my balance. If additional verification is genuinely required, I am ready to complete it.

I deposited INR 200,000 on BetVibe and received a bonus of INR 120,041. The wagering requirement was 15× the deposit and bonus amount, which I fully completed on 19 January 2026.
After completing the wagering, BetVibe successfully processed my first withdrawal of INR 300,000, confirming that the bonus conditions were fulfilled and my balance was eligible for withdrawal.
However, after this, further withdrawals were delayed or blocked. Each time, the withdrawal was processed only after contacting my VIP manager.
My VIP manager then started imposing additional wagering requirements that are not stated in BetVibe’s public Terms and Conditions. These included demands such as wagering INR 50,000,000 daily, 1-hour betting challenges, specific bet structures, and threats that my balance could be reduced to zero if I did not continue gambling.
BetVibe live chat support later confirmed in writing that my entire balance is withdrawable and that the only restriction is a daily withdrawal limit. This directly contradicts the statements made by the VIP manager.
BetVibe keeps changing conditions after the bonus wagering has already been completed and after withdrawals have already been processed, which is unfair and misleading.
I am requesting BetVibe to allow the withdrawal of my remaining balance without imposing any new or undocumented wagering conditions.


I am uploading the following Proofs

1)My wagering completed Proof Screen shot

2)Successful Withdrawal Screen shot after completion of Bonus Wagering

3)Withdrawal Delays by Vip Manager

4)Vip Manager Pressuring and giving daily Impossible Wagering Conditions
And threating my Balance will become zero


5)Live Support Confirming my Available Balance and Confirming that I can withdraw all the available Balance