Terminated: As part of the infamous Virtual Group, this casino has a longstanding reputation of extremely slow payments. Players are still being paid, but the withdrawal process is known to take several months for many.
Wild Vegas Casino
Not recommended Casino
Casino complaints range from slow payment to complete void of winnings. Reports of poor customer service. It is marketed by the infamous Virtual Casino Group well known for being rouge and are notorious for voiding player winnings.
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Games were ok managed to win quite a decent amount wasn’t any glitches when playing the games.
From first joining on 23rd of May I won £351 so I withdrew it but the money never hit my account until 5th June so 13 days. They asked for so much ID and something to confirm the deposits in made. When I finally received the Money I only received £328.81. I messaged them and they said that is what the bank charges. I have another £550 withdrawal pending now which I had to complete another deposit conformation for. So each time you want to withdraw they ask you to print out this form and sign it, you can not do it on the computer as I tried first of all and got denied.
You have to check your junk email box daily to see if they want any more ID or whatever, or you will wait forever for your withdrawal.
I don’t expect to receive more than £500 from the £550 I’ve withdrawn. I will no longer use the CASINO also you get charged about 9% on top of your GBP deposits so getting screwed at both ends deposits and withdrawals
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Nice original games, won a nice amount with bonus games.
Chat available 24 hours a day.
Good bonusses available.
Nothing more positive to say but you must use 150 characters......
Withdrawals are made impossible for you. They want multiple document from you and lists to fill in with questions like; which month and year did you open your bank account, which place where you born etc. All questions that are not relevant at all. Your ID must be sent through a partner, (Hooyu) and since then my mailbox exploded with spam mail. They want official documents to prove that you made a deposit and when I sent them they were not official according to them. They keep asking for new information every time you sent something. I asked them to close my account and they can keep my winnings, so I do no recommened playing here, stay away!