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Bovada Casino

Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

Bovada Casino Review

  • Large number of proprietary slots, table games, and video pokers
  • Derived from the famous Bodog brand
  • 24/7 support via live chat, email contact form, and toll-free US phone
  • Protected with 128-bit SSL encryption
  • Very few classic reel games and multi-hand video pokers
  • No third-party randomness audit seals on the website
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General info & Latest Promos
Website http://casino.bovada.lv
Established 2011
Owner Morris Mohawk Gaming Group Casinos
Casino Promotion

Bovada Casino is an online casino derived from Bodog Casino, one of the largest brands in the Internet gaming world. The casino's licence by the Kahnawake Gaming Commission has been terminated.

Games

Bovada Casino features proprietary games that are also featured on their sister casino, Bodog. Some have been derived from Real Time Gaming software, but an increasing number of the games are completely original. Their library of video slots boasts over 20 titles, with the most popular games including Reel Blood, Witches & Wizard, and Cleopatra's Gold. However, those looking for a classic-style game are limited to a much smaller variety.

Those who enjoy table games have plenty to do at Bovada Casino. They currently offer 4 different blackjack games, 2 variants of roulette, as well as craps, Caribbean Stud Poker, Let 'Em Ride, baccarat, Three Card Rummy, and others. Each game uses top-notch graphics and can be played with virtually any size of bet.

Video poker players have plenty to enjoy at Bovada Casino as well. They offer a total of 17 different video poker variants to appease any type of video poker lover. Whether you're interested in traditional variations like Jacks or Better and Joker Poker or are looking for more extreme games such as Bonus Deuces Wild, Bovada Casino will likely have what you want. Unfortunately their multi-hand video poker selection is limited, however.

Support

Since its inception, Bovada Casino has maintained the same level of customer support that made the Bodog brand so successful. Players with any type of issue may contact the support department 24/7 through the online live chat feature. With just a single click, you can get in touch with a representative in a matter of seconds. Bovada Casino also accepts inquiries through an online contact form, where players will get a response via email within a few hours in most cases. If you'd prefer to speak over the phone, Bovada may also be reached via a toll-free telephone number.

Security and Fairness

The Internet can be a dangerous place, so Bovada Casino has put into place several protocols to make their players completely secure. First and foremost, the transmission of any personal or sensitive data is safeguarded with 128-bit SSL encryption, which prevents anyone from accessing your information. Bovada Casino's privacy policy also guarantees that they will never sell or give out your information to any third parties.

Genuine randomness should be something that all online casinos offer. Although Bovada Casino has apparently given sufficient proof to the Kahnawake Gaming Commission, they do not currently have any third-party audit seals posted on their website. Nonetheless, these are the same games that have been verified at the Bodog website, and we have no doubt that they are fair.

Casino details
More Casino Details More details
  • Restricted Countries

    • Asia
    • Australia [1]
      • New South Wales
    • Canada
    • Germany [1]
      • Schleswig-Holstein
    • Italy
    • Puerto Rico
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Mail Casino Email: 1-866-234-1324

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Bovada Casino Reviews by Players

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krayon 1 review
Message
Reviewed on April 26, 2020

LIKED

The only online casino I ever played that paid my winnings was Bovada Casino. Granted. It's been a few years but I signed up and received a free $25 chip and turned that into over $300. By the next day my withdrawal was processed and on its way. I've played almost all USA friendly casinos and have never been unable to successfully withdraw from any of them.

DISLIKED

Not enough game choices... but that is based on my experience from a few years ago. I was going to try them again but your reviews are making me gunshy...
JayJo 1 review
Florida
Reviewed on April 21, 2020

LIKED

Bovada used to be my favorite online casino. I have played with them for years and have never had an issue until this Sunday. I even won 17k in 2015... It was cashed out almost immediately, and without issue. Cashouts have always been within the 3 day limit, and until recently, customer service was helpful.

DISLIKED

I hit a bonus on a game called "Pandas Go Wild" TWO DAYS ago, and disconnected after a $200+ win. I contacted customer service for HOURS. Every person told me something else -- clear my cache, restart my computer, allow it to sit on incognito for 30 seconds before signing in and then they would end the chat.. I tried from multiple laptops, my phone, Firefox, Internet Explorer, Chrome, and private windows/incognito on all. It has been 3 days and I still have not seen my money or heard a word from Bovada.

The bonus in question was the bonus where you pick a piece of bamboo, a fish, and a flower to multiply your bet. I was playing $2 a spin, and hit 100x + 5x + (this is where I disconnected) and when I got to the flower, I received an "error" and was forced to reload.

Upon speaking to customer service the first time, I was told I could still play with the money I had in my balance until the issue was resolved. Upon contacting them again hours later when I still didn't have my money, I was told I should have contacted them IMMEDIATELY and that they couldn't find the transaction because I had continued spinning.. (I DID CONTACT THEM, MULTIPLE TIMES!)

Personally, I consider this a scam. At this point, even if/when they pay me if has been DAYS since I won the money. All of the jackpots I was playing are gone. I know there is proof of this win on their end, and have screenshots of the first customer service rep I spoke with confirming it.... only for the last to call me a liar.
Sharkk43 3 reviews
Reviewed on June 2, 2019

LIKED

Not much to like when you have a horrible experience week after week after week. Sign up with any other site, could not be as bad as this one, trust me. Aaaannd, they don't have a valid license.

DISLIKED

They have literally the worst customer service I have ever experienced from any online site of any industry period, ever.....and I've had some other bad experiences. Literally every single time I had to contact their CS, they knew nothing about their own site and didn't care to find out or resolve my issues. They have no common sense and just give you the run around no matter how many times you restate your issue. They are also shady and very misleading about most everything. Their money lines are also worse than the average site (this means you have worse odds). Seriously, sign up with a different site. There's no possible way any other site could be worse than this one.

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