Withdrawal via Neteller is not processed
Hello,
I have been waiting almost a month to my Neteller withdrawal to be processed at ZigZagSport. I think that's a way too long time. When I try to ask about this in the chat, I just get an answer that financial department will deal with the withdrawal requests. When I asked how can I contact to financial department, I got an email address from the chat, but they aren't answering anything. I have made a deposit and verified my Neteller account. At first they asked me to use my Visa to withdrawals, but that card isn't in use anymore, so I can't use that.
I can upload the printscreens of my withdrawal request and the emails I've wrote to them.
I have been waiting almost a month to my Neteller withdrawal to be processed at ZigZagSport. I think that's a way too long time. When I try to ask about this in the chat, I just get an answer that financial department will deal with the withdrawal requests. When I asked how can I contact to financial department, I got an email address from the chat, but they aren't answering anything. I have made a deposit and verified my Neteller account. At first they asked me to use my Visa to withdrawals, but that card isn't in use anymore, so I can't use that.
I can upload the printscreens of my withdrawal request and the emails I've wrote to them.
ZigZagSport Casino Complaint Stats
Resolved
13 / 26
Avg. Amount
$1,002
Avg. Complaint Duration
9 days
Avg. Response Time
3 days
ZigZagSport Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 13 out of 26 complaints in this category have been resolved.
This operator's average complaint duration is 9 days, while the average duration across all operators is 8 days.