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Doesn't pay out


4 years ago
I made deposits to the casino in question on April 6, 2022. I played NBA live bet and I won, I got the limits for betting and tried to withdraw the money, after that i need to verify my account. I verified the account and it has been approved. I tried several times to withdraw the money to skrill, but every time I asked why the withdrawal was not accepted, I got the answer that they are in a hurry. Well, when the withdraw had been pending for 2 weeks, I canceled and did it again, and the same thing continued, only answers came that they were in a hurry. The withdrawal was on hold for 2 months, after which I didn't get any more answers to emails. Live chat and phone number did not work. In June, I canceled and tried for a bank card, but that didn't go through either and they don't answer anything. I've also had Skrill removed from the withdrawal options in between, even though they say it's possible, I just don't see it when I try to make a withdrawal. My Skrill was also closed a while ago, so I can't withdraw there. It would be nice to get the stuck 3400 euros out.
Disputed Casino ZigZagSport Casino
Amount €3400

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ZigZagSport Casino Complaint Stats

Resolved 13 / 26
Avg. Amount $1,002
Avg. Complaint Duration 9 days
Avg. Response Time 3 days

ZigZagSport Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 13 out of 26 complaints in this category have been resolved.
This operator's average complaint duration is 9 days, while the average duration across all operators is 8 days.

ZigZagSport Casino Complaints

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