Not possible to withdraw my funds, only in crypto??

Hallo! I have made on 21.07.2022 an second try withdraw per mastercard! 352 Euro! The first withdrawal I made was last year! Then after some emails and chat, I have got the info I should not make a Withdraw with skrill (I had a deposit with skrill) I should make it with Mastercard - so I did this. But since 21.07. I have not gotten any info or any money! The chat is not reachable and after I have written in the chat window about my withdrawal I have not gotten any re mail! Please help!

Firstly I really enjoyed their site layout. But then the small nightmare came.

I have won 1000 euro from a wanted slot game spin with 20 cents. I have won some more money betting parlays and singles on MMA. My most recent win was +183euro 4 piece parlay.

I am verified, I have been paid a withdrawal of 50 euro before.

I have requested a withdrawal of 500 euro 2 weeks ago on the 14th of september.

I have sent emails and attempted to ask the live chat, which is not live at all. It's just a leave a message request.

No ones responding anywhere. I feel like I'm being ignored.

On the bottom of the site it says " You shouldn't be worry about payouts in ZigZagSport.com. "

I am worried after reading all these reviews. I've deposited 694 euro in total. Losing some but ultimately winning in the end because of that wanted spin for 999.60 euro. But now they don't want to talk to me at all? Is it because I'm not allowed to win?

Total balance 1742

I've raised two withdrawals:

1. 16/12/2021 - 40,000 INR through Skrill.

2. 23/01/2022 - 26,416 INR through Skrill.

I've contacted the casino several times through live chat as well as through email in the first 4 months. They said that there are delays in withdrawals and it will take some time. For the last couple of months, they are not even responding to my emails and it has been 6 months since I raised my first withdrawal. I feel like I'm being scammed here. Please help.

I have been waiting for over 3 months for my withdrawals to be processed yet nothing has occurred. This is not the first time I am here to complain about Zigzag sport nor will it be the last. It simply doesn’t take this long to process a simple set of withdrawals. It’s clear that they are purposely refusing to process these withdrawals so I have been left with no other choice but to escalate the matter..... yet again.

I just want to complain regarding this site "zigzagsports.com" because they not giving me money from my account. I requested a withdrawal last March 27, 2022 but until now I have not received my money. They always keep responding with same messages when I follow up in email. Like "this will be processed soon" etc. etc.

I hope my money will give back.

Username: < username removed >

I have signed up with zigzagsport in Feb 22. I used a welcome bonus with my first deposit, finished the rollover, got verified and made a withdrawal. All that went well.

Then I made another deposit. When making another withdrawal of 99 euro on the 14th March 2022, that's when the problem started. Since then my payment is still pending. Several emails to supper were sent and the reply was always the same. They have delayes with payment. That's just unacceptable.

I have an open withdrawal request for more than a month.

I've already tried to solve the problem directly with the Casino, but I always get the same answer "please wait a little longer", but they don't even bother to say how long that "a little longer" would be.

Searching the internet I realized that there are dozens of users in the same situation.

I have cashed out at this casino other times. My account has been fully verified for several years. And I took every care to submit the withdrawal request by the same method as the deposit.