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Delayed withdrawal of €1000


Present situation: My account is verified. The complaint is concerning ZigZag casinos delayed paying of my withdrawal 1000€, divided in 2 separate 500€ withdrawal to my Skrill account. According to Zigzagsport casinos terms and condition are sad that the casino will handle the withdrawal in 24 hours after the player makes a withdrawal request. I have tried to get ansewers from the casino but the answers are quote: we need more time or I’m in a queue, or my withdrawal will be handled soon. I made withdrawal reguest a week ago.

Disputed Casino ZigZagSport Casino
Amount €1000

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Still waiting for my 500€ cashout from Zigzagsport casino. It’s gone almost a month.
User name

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

User name

Dear ZigZagSport Casino,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

ZigZagSport Casino Complaint Stats

Resolved 14 / 27
Avg. Amount $1,026
Avg. Complaint Duration 9 days
Avg. Response Time 3 days

ZigZagSport Casino Complaints

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