Yugibet Casino - Casino is not answering - Complaint Unsolved

kasparaittis

Hi,

Yugibet is not willing to process my withdrawals even my account is fully verified and have followed all their rules. The customer service keeps sending excuses to me and first they told that after the withdrawal is approved it’s gonna take 48hrs and the pending withdrawal will be sorted. It’s been over 48hrs and haven’t heard anything from them.

I was reading forums and there is lot of customers who have had the same issues than me. Some people have waisted for a month to get their funds from the account.

Since they have their licence how can you allow provider to act like this. I always have thought that MGA licensed casinos are the most trustworthy, but have had lots of similar issues lately. Hopefully you guys can make something happen to this issue.

Jaakko

AskGamblers

Dear @kasparaittis,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

AskGamblers

Dear Yugibet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Yugibet Casino - Casino is not answering

Complaint Info

Disputed casino

Reason

Yugibet Casino Complaints

Yugibet Casino - Withdrawal delay of 1000 euro with Yugibet

Yugibet Casino - Delayed small withdrawal for one month without explanation

Yugibet Casino - 1000e pending 3 weeks

Yugibet Casino - Withdrawals are disabled and payments delayed