Mark all as read

Settings

Notifications
Casino Complaints

Withdrawals not received


i have played over $20,000 at this casino and have two withdrawals that still have not been sent despite many empty promises. The first withdrawal for $800 was submitted on 8/8/12 and approved on 8/16/12. They said it would take a few days to get a tracking number from their processing company. It is now 9/1/12 and there still is no tracking number. They have run out of excuses.

Furthermore, they will not approve the second withdrawal from 8/19/12 for 792.00 until they have a tracking number. It has been so long now, that i have accumulated over 1300 comp points which they wont let me use until all pending withdrawals are sent.

Disputed Casino Slots of Vegas Casino
Amount $1592

Discussion

User name

Dear @djsquaredsf,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

User name

Dear Askgamblers:

We've been informed that player received last payment on Sep 25, 2012 9:30 AM.

Please close this issue as solved

Cheers

Cindy Greco

User name

 Please confirm if the payment is received!

User name

Dear Player:

The last payment has been processed on 9/18/2012 1:57:56 PM. You should be receiving it shortly

Cheers

< name removed >

Slots of Vegas Casino Complaint Stats

Resolved 581 / 603
Avg. Amount $3,124
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

Slots of Vegas Casino Complaints

See all complaints for this casino