i have played over $20,000 at this casino and have two withdrawals that still have not been sent despite many empty promises. The first withdrawal for $800 was submitted on 8/8/12 and approved on 8/16/12. They said it would take a few days to get a tracking number from their processing company. It is now 9/1/12 and there still is no tracking number. They have run out of excuses.
Furthermore, they will not approve the second withdrawal from 8/19/12 for 792.00 until they have a tracking number. It has been so long now, that i have accumulated over 1300 comp points which they wont let me use until all pending withdrawals are sent.