Ag Awards

Cool Cat Casino - Withdraw pending for too long

Complaint Info
Disputed casino Cool Cat Casino
Reason Delayed payment
Posted on April 23, 2014

I have been waiting and waiting for my withdraw to be approved and i keep getting the run around with outrageous timeframes to receive my payment. I have sent in all the verification documents and they have told me that everything has been received. Please help get this process going, bc the sooner i get the funds sent the sooner i can depoist and play again. Thanks

Posted on May 8, 2014

AskGamblers Complaints Team have been provided with clear and undisputed evidence on behalf Cool Cat Casino management that player violated their Terms&Conditions and more specifically committed potential fraudulent activity by using various names, email addresses, phone numbers etc.

Based on the above, AskGamblers Complaints Team consider this case as Resolved and it is now officially closed. In case of a disagreement with our decision we remind player that further assistance on this matter could be requested from the relevant regulatory body.

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