Cool Cat Casino - Waiting too long for payout

Dear Cool Cat Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hi Jacqueline--

I apologize for the difficulties you've been experiencing with this.

I've reviewed your account and I do see that both your payments were sent to our processor, earlier this month. I certainly would have expected to receive confirmation from our processor that your wires were completed by now. Because I've not received this, I've sent a query to our processor asking what the status/hold up on this is. As soon as I receive a reply, I'll be back with another update.

Tawni

I was finally paid on my withdrawals case closed it took 3 months

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.