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Cool Cat Casino - 4 weeks and no payout here either

RESOLVED

Complaint Info

Disputed casino

Cool Cat Casino

Amount

$ 1500

Yazooguy Mississippi
4 weeks ago

Same as silver oak. Made a withdrawal four weeks ago and have heard nothing. Went through full verification and got confirmation all that was done, but nothing has happened.

The homepage of the site says they processed withdrawals in 24 hours and it has been four weeks. Can someone please help me figure out what’s going on?

4 weeks ago

Hi Andrew--

I apologize for the difficulties you've been experiencing with this.

I've reviewed your account and I found a note from our Payments Manager requesting your current Bitcoin crypto address. Please send your crypto addy directly to me--I've attached my email address for you to use. As soon as I receive this, I'll arrange for your payment to be sorted.

Much appreciated,

Tawni

Yazooguy Mississippi
3 weeks ago

Tawni helped me get paid on this one. Thank you I did receive this payment after Tawni got involved.

AskGamblers
3 weeks ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.