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iNetBet Casino - Troubles with withdrawal from a bonus

RESOLVED
Complaint Info
Disputed casino iNetBet Casino
Reason Delayed payment
Amount $ 25
Posted on July 18, 2015

I would like to ask for help. I played in the Casino. I typed this code: QKAGB and I got 10 free spins. ( While we are at it here are 10FREE SPINS absolutely FREE!!)Then, the winnings could be wagered, and the system has already indicated that $ 25 can be removed. I have paid $ 10 I also sent my ID card to authenticate the
account. I wrote three e-mail, but I did not get no answer. The winnings were canceled my account. Only $ 10 what I deposit.
Payments can not afford, because I'm not authenticated.

Posted on July 8, 2015

This coupon was only for players who had made deposits in the past 2 months.
You had not made any deposits prior to claiming this coupon.
Your play was thus void as you were not eligible.

You cannot claim free chips for depositors - win off of these - then make a deposit.
That is not how it works I am afraid.

Posted on July 8, 2015

I deposited $ 10 I would like to withdraw $ 10. Why can not I withdraw it?

Posted on July 8, 2015

All accounts have to be verified for a withdrawal, As per the message on your screen.

The verification details can be found here:
http:/­/ww­w.i­net­bet.co­m/b­ank­ing­/ve­rif­ica­tio­n-form/

If you have any other queries please direct them through the correct support channels.
An open forum in not the place to discuss such matters.

Many thanks

Posted on July 8, 2015

I send 3 email :

date: 2015. július 3. 21:26
: withdrawal

date: 2015. július 4. 11:23
: withdraw

date: 2015. július 4. 14:08
: Account Verification

No answer!

Posted on July 8, 2015

I have just checked with support and your email today has been received and replied to.
As per my previous response please communicate direct through he correct channels.
Many thanks

AskGamblers
Posted on July 14, 2015

Dear @sjnyer,
Any updates regarding your complaint?
Thank you.

Posted on July 14, 2015

Hello, I got email :
Thank you for the form, your account is now verified for Skrill.

I can not login my account. Error.

Posted on July 18, 2015

All right, I got my withdrawal.

AskGamblers
Posted on July 18, 2015

Based on player's last comment, we consider this case as resolved and it is now officially closed.

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