Ag Awards

William Hill casino promotion problem

Posted on May 16, 2014

i get depositing friday morning through to the afternoon i end up depositing £90 by 18:00 look in my inbox and i have a deposit match promotion of 50% upn to £50 on all deposits starting 29/11/2013 00:01 hrs. so i gets on to the help line and they say i cant have it because funds are no longer available and the promotion actually starts from when i recieve the email. so there t+c are wrong then are they. iv tried a number of times to get this resolved as i feel i should be credited nthis match as i wasnt aware of this promotion being available to me. i deposit alot of money with this casino and feel its a pi*s take how they wont credit it.

William Hill Casino Complaints

  • 5 of 27 resolved
  • 4 days avg response
  • 6 days avg complaint life
  • 5,375 USD avg amount

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