Ag Awards
Notifications
Login
You are about to go to the Italian version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.
You are about to go to the German version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.

William Hill Casino - Blocked account with €21874, 'investigation' still pending after 2,5 months

UNRESOLVED
Posted on November 19, 2018.

I opened account on William hill from August 2, 2018. My account was fully verified from August 6. I played blackjack every day until August 30, because they asked a proof of income. I sent proof of income on the next day (August 31). I didn't receive any email from William hill about verification my proof of income. William hill said me that they investigate my account every time when I asked about it. No ask additional documents, no ask anything and they don't return my money (€21874), because "investigation is not complete". I wait more than 2.5 months.

By subscribing you are certifying that you are over the age of 18.

Sign up for +350 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy