I opened account on William hill from August 2, 2018. My account was fully verified from August 6. I played blackjack every day until August 30, because they asked a proof of income. I sent proof of income on the next day (August 31). I didn't receive any email from William hill about verification my proof of income. William hill said me that they investigate my account every time when I asked about it. No ask additional documents, no ask anything and they don't return my money (€21874), because "investigation is not complete". I wait more than 2.5 months.
Complaint Info
William Hill Casino Complaints
- 5 of 32 resolved
- 4 days avg response
- 5 days avg complaint life
- 8,161 USD avg amount
-
Unresolved
William Hill Casino - Account Suspended and in verification process with 22 K CAD
$22,200
Unresolved
William Hill Casino - Account Suspended and in verification process with 22 K CAD
Hi,Im really worried right now with the time of verification for my account suspended. Lets recap. Last friday (november 4th) Ive received and email ...
-
Unresolved
William Hill Casino - Account frozen with more than €70k balance and not communicating at all
€79,640
Unresolved
William Hill Casino - Account frozen with more than €70k balance and not communicating at all
Since 26.10.2021 I no longer have access to my William Hill account on which are at least 79640€ balance. Apparently it was blocked. I have tried to ...
-
Unresolved
William Hill Casino - Long verification of documents withdrawal blocked
€2,300
Unresolved
William Hill Casino - Long verification of documents withdrawal blocked
Hello.February 8, made a deposit of 2300 euros. withdrawal blocked.February 12 they requested documents - sent.February 21 they requested documents ...
-
Unresolved
William Hill Casino - Check verification documents for more than a month
€2,800
Unresolved
William Hill Casino - Check verification documents for more than a month
Hello. February 8, I made a deposit (screen). February 11, requested documents (screen).blocked the withdrawal of funds (screen).February 12, I ...
Have trouble with William Hill Casino?