Casino Fiz is taking forever to give me my money. Originally deposited 100.00 and they gave me 400.00 as a bonus. I played it 40 times through which was 20, 000.00 and by the time I cashed out I had approx 3000.00 that I had to take out 250.00 at a time. I submitted all the paperwork twice to them to verify my identity and they said the withdrawal process takes 3 to 5 business days. I spoke with their online help to find out what the holdup is and the first person tells me to resend the paperwork which I did in an email asking someone to respond so I know that they received it which they didn't. She told me someone would respond within 48 hours which they didnt so the second person I spoke with tells me now it takes 18 DAYS just to get verified and then another 3 to 5 business days for the withdrawals. At no time was I told it would take 18 days to get verified before this. I submitted this last Wednesday and when I ask them to get a hold of their accounting department they say that they cant even call them on the phone they have to email them also? What kind of service is this ??