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Casino Complaints

Payment not paid for more than 2 weeks

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By Aurelie23
1 month ago
I have a withdrawal pending since May 7th. Every withdrawal I attempt is cancelled after 2 to 3 days. Today marks 12 days since my request has been validated. Either it's cancelled without reason, or I'm told the payment method is unsuccessful. I've tried three different payment methods, all rejected. I'm out of options
Disputed Casino Vibebet Casino
Reason Declined payment
Amount €3400

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
I received my withdrawal, which was validated today
User name loyalty-level-1
Here are screenshots of the complaint messages I sent to validate my withdrawal.
User name loyalty-level-1
I have 5 payments that were refused on May 7th

Vibebet Casino Complaint Stats

Resolved 1 / 2
Avg. Amount $2,154
Avg. Complaint Duration 22 hours
Avg. Response Time 8 hours

Screenshot

Vibebet Casino Complaints

See all complaints for this casino
Withdrawal pending 5 days given run around by chat
Hello,

I would first like to say I have had 0 issues with this bookmaker. Have bet a lot on sports and casino a little. Fully verified, although they only let you withdraw via bank transfer but I am depositing with crypto. That is very odd and against AML.

Had deposits and withdrawals no issue. Until now. My €300 withdrawal has been pending for 6 days. Chat doesn't respond if they are ever even on and email doesn't respond.

It was cash deposits on sports, they added some kind of bonus but I forefitted it (for casino I think). They've done this a few times but no issue as I always cancel and do no bonus conversion to winnings etc (There bonuses are non sticky so sometimes you don't see them added).
Status unsolved Unresolved
€300
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